Activision records and processes your voice chats and text messages during gameplay, primarily for safety and moderation but also to improve their features.
This analysis describes what Activision's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Voice and chat data is among the most sensitive categories of personal information; its collection and retention for moderation and product improvement purposes means your in-game conversations may be stored and analyzed by Activision.
Interpretive note: The scope of 'improve our voice and text chat features' as a processing purpose is ambiguous regarding how long voice data is retained and whether it involves human review or automated processing only.
Players' real-time voice and text communications in games like Call of Duty may be recorded, retained, and analyzed by Activision for policy enforcement and product development, creating meaningful privacy exposure for anyone using in-game communication features.
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"Voice and Chat: Activision may collect and process your voice data (e.g., voice chat during gameplay) and text chat. We process voice and text chat for safety and moderation purposes (for instance, to detect cheating, harassment, and other violations of our policies) and to improve our voice and text chat features.Excerpt from Activision's Privacy Policy
(1) REGULATORY LANDSCAPE: Voice data collection engages GDPR Article 9 considerations where voice data may be used to infer health, political, or other sensitive characteristics, and state-level wiretapping and biometric statutes in the US including …
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Voice and chat data is among the most sensitive categories of personal information; its collection and retention for moderation and product improvement purposes means your in-game conversations may be stored and analyzed by Activision.
Players' real-time voice and text communications in games like Call of Duty may be recorded, retained, and analyzed by Activision for policy enforcement and product development, creating meaningful privacy exposure for anyone using in-game communication features.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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