ActiveCampaign · ActiveCampaign Terms of Service · View original document ↗

WhatsApp Credits Expire Monthly and Do Not Roll Over

High severity High confidence Explicitdocumentlanguage Common · 124 of 352 platforms
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This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who do not consume WhatsApp Credits within the calendar month permanently lose them, with no carryover value to future periods.

Consumer impact (what this means for users)

Any WhatsApp Credits not used within the calendar month they are credited will expire and be permanently forfeited, with no rollover to subsequent periods.

How other platforms handle this

RunPod Medium

Resell any credits purchased through the Service without the prior written consent of Runpod.

Microsoft Copilot Medium

Unredeemed Points associated with your Rewards Account expire if you do not earn or redeem any Points in your Rewards Account for 12 consecutive months.

Instacart Medium

Instacart may cap or adjust Credits so that your account does not hold more than $1,500 total or more than $2,000 added in a single day.

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▸ View Original Clause Language DOCUMENT RECORD
"
WhatsApp Credits must be used within a calendar month of being credited to your account. Any unused WhatsApp Credits expire after such time, and do not roll over to subsequent periods.

— Excerpt from ActiveCampaign's ActiveCampaign Terms of Service

Provision details

Document information
Document
ActiveCampaign Terms of Service
Entity
ActiveCampaign
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-070327
Document ID
CA-D-00894
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f7dfd1e4d5a889bc878cfbec5c4e17da2cdadb27ad37f45f4c8e6ec8ac371543
Analysis generated
May 20, 2026 14:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ActiveCampaign
Document: ActiveCampaign Terms of Service
Record ID: CA-P-070327
Captured: 2026-05-20 14:01:24 UTC
SHA-256: f7dfd1e4d5a889bc…
URL: https://conductatlas.com/platform/activecampaign/activecampaign-terms-of-service/provision/CA-P-070327/whatsapp-credits-expire-monthly-and-do-not-roll-over/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ActiveCampaign's WhatsApp Credits Expire Monthly and Do Not Roll Over clause do?

Users who do not consume WhatsApp Credits within the calendar month permanently lose them, with no carryover value to future periods.

How does this clause affect you?

Any WhatsApp Credits not used within the calendar month they are credited will expire and be permanently forfeited, with no rollover to subsequent periods.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 124 platforms. See the full comparison.

Is ConductAtlas affiliated with ActiveCampaign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.