Provision record
ActiveCampaign · ActiveCampaign Terms of Service · View original document ↗

No Obligation to Restore Expired or Deleted Contact Data

High severity Explicit document language Common · 274 of 352 platforms
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This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Walmart Medium

Any biometric data we collect from you will be deleted within 48 hours and will be used for the purpose of enabling you to see yourself wearing virtual eyeglass frames.

Squarespace Medium

if you're a Customer, we may not immediately delete your information when your trial expires or you cancel all your paid Services. Instead, we keep your information for a reasonable period of time, so it will be there for you if you come back.

Oura Medium

Your personal data will be deleted when it is no longer needed for the purpose for which it was originally collected, unless we have a legal obligation to retain data for a longer period of time.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You acknowledge and agree that, once the Restore Period has expired or you use our Services to delete Contact Data, ActiveCampaign cannot, and has no obligation to, restore such Contact Data.

Excerpt from ActiveCampaign's Terms of Service

Provision details

Document information
Document
ActiveCampaign Terms of Service
Entity
ActiveCampaign
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-070321
Document ID
CA-D-00894
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f7dfd1e4d5a889bc878cfbec5c4e17da2cdadb27ad37f45f4c8e6ec8ac371543
Analysis generated
May 20, 2026 14:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ActiveCampaign
Document: ActiveCampaign Terms of Service
Record ID: CA-P-070321
Captured: 2026-05-20 14:01:24 UTC
SHA-256: f7dfd1e4d5a889bc…
URL: https://conductatlas.com/platform/activecampaign/activecampaign-terms-of-service/provision/CA-P-070321/no-obligation-to-restore-expired-or-deleted-contact-data/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ActiveCampaign's No Obligation to Restore Expired or Deleted Contact Data clause do?

The clause states: “You acknowledge and agree that, once the Restore Period has expired or you use our Services to delete Contact Data, ActiveCampaign cannot, and has no obligation to, restore such Contact Data.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 274 platforms. See the full comparison.

Is ConductAtlas affiliated with ActiveCampaign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.