This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new operational constraints on AI Features use. Users must now actively review all AI-generated output before using, sharing, or relying on it, shifting verification responsibility from ActiveCampaign to the user. The terms introduce AI Credits as a separate usage currency that expires monthly without rollover and cannot be transferred or refunded; unused credits are forfeited. ActiveCampaign reserves the right to modify which features are subject to usage limits and to implement technical controls including throttling or suspension to enforce limits, and states that its measurement of usage is final and binding. You can review the AI Credits page for details on which features are subject to limits and current consumption rates.
View change record →How other platforms handle this
Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.
Optimization Services are provided as a Beta Service under these Terms, and It is Customer's responsibility to evaluate whether suggestions provided as part of the Optimization Services are appropriate for Customer's use case.
If any provisions from this Policy are in conflict with any applicable laws, such provisions will be replaced by provisions of the same purport that reflects the original intention of the provision, to the extent permissible under the applicable laws.
"Beta Features are optional and, if you elect to use a Beta Feature, you do so at your own risk. You acknowledge that Beta Features may be untested, inoperable or incomplete, and may contain bugs, errors or other problems.Excerpt from ActiveCampaign's Terms of Service
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “Beta Features are optional and, if you elect to use a Beta Feature, you do so at your own risk. You acknowledge that Beta Features may be untested, inoperable or incomplete, and may contain bugs, errors or other problems.”
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.