This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
If Contact Data is lost within the Services, users have no recourse to ActiveCampaign as a backup source, because users bear sole responsibility for independent backup.
You must maintain your own Contact Data backups outside of and entirely independent from ActiveCampaign's Services.
How other platforms handle this
Developer must promptly and securely delete all Upwork User Data collected from Upwork users upon request of the Upwork user, when the Upwork user deactivates or uninstalls the Developer Application, when the Upwork user closes their account with Developer...
Google will keep appropriate documentation of its processing activities as required by Applicable Data Protection Legislation.
We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.
Monitoring
ActiveCampaign has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"You acknowledge and agree that our Services do not serve as a repository for Contact Data and it is your responsibility to store and maintain your own backups of Contact Data; this separate storage or backup system must be entirely independent of the Services.— Excerpt from ActiveCampaign's ActiveCampaign Terms of Service
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
If Contact Data is lost within the Services, users have no recourse to ActiveCampaign as a backup source, because users bear sole responsibility for independent backup.
You must maintain your own Contact Data backups outside of and entirely independent from ActiveCampaign's Services.
ConductAtlas has identified this type of provision across 274 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.