ActiveCampaign · ActiveCampaign Terms of Service · View original document ↗

Modification of Terms

Medium severity High confidence Explicitdocumentlanguage Uncommon · 15 of 343 platforms
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Document Record

What it is

The terms authorize ActiveCampaign to modify the Terms of Service at its sole discretion, with an attempt to provide 30 days notice for material changes; continued use of the platform after the effective date constitutes acceptance of the revised terms.

This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision allows the contractual terms governing platform access and data use to be updated unilaterally, with the obligation to provide advance notice characterized as an attempt rather than a guarantee, and continued use treated as binding acceptance without affirmative consent.

Consumer impact (what this means for users)

Under this clause, the terms governing an active subscription may be revised by ActiveCampaign at any time, with continued platform use after the revision effective date constituting acceptance; customers who do not accept revised terms would need to discontinue use of the service.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Within 30 days
    If you do not accept revised terms, you must discontinue use of the platform before the new terms take effect; access your account settings or contact ActiveCampaign support to initiate account cancellation.

How other platforms handle this

Equifax Medium

Equifax reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept ...

Perplexity AI Medium

We may revise these Terms from time to time. If we make material changes, we will provide you with notice of such changes, such as by sending an email, providing a notice through our Services, or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms wi...

Roblox Medium

Roblox reserves the right to modify these Terms at any time. We will provide notice of any material changes by updating the date at the top of the Terms and, in some cases, by providing additional notice such as a notification on the Roblox website or via email. Your continued use of the Services af...

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▸ View Original Clause Language DOCUMENT RECORD
"
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

— Excerpt from ActiveCampaign's ActiveCampaign Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: Unilateral modification clauses in consumer and B2B contracts are subject to scrutiny in some jurisdictions. EU consumer protection law and GDPR may limit the enforceability of modifications that materially alter data processing terms without affirmative consent, particularly for terms covered by a Data Processing Agreement. The FTC has evaluated unilateral modification clauses in the context of unfair or deceptive practices for consumer-facing services. 2. GOVERNANCE EXPOSURE: Medium. The characterization of the 30-day notice obligation as an 'attempt' rather than a firm commitment reduces the predictability of contract stability for enterprise customers. Enterprise customers whose commercial operations depend on specific platform capabilities or data handling practices should monitor for term changes that may affect their compliance posture or operational workflows. 3. JURISDICTION FLAGS: EU customers should evaluate whether modifications to data processing terms require updated DPA execution rather than simple continued-use acceptance. UK customers face similar considerations under UK GDPR. Certain US states may restrict the enforceability of continued-use acceptance for material contract modifications in consumer contexts, though B2B applicability is more limited. 4. CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should negotiate for fixed notice periods and affirmative acceptance requirements for material term changes, particularly those affecting data processing, liability, or pricing. Vendor risk management programs should include monitoring of ActiveCampaign term change notifications. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should establish a process to review ActiveCampaign term change notifications, assess whether changes affect data processing agreements, privacy notices, or operational compliance requirements, and document any required responsive actions before the effective date.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has evaluated unilateral modification and continued-use acceptance practices in the context of unfair or deceptive practices applicable to commercial platform agreements
    File a complaint →

Provision details

Document information
Document
ActiveCampaign Terms of Service
Entity
ActiveCampaign
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012240
Document ID
CA-D-00894
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8ca59a13ce643af0ed3146337acc59141f540cc8f237606282c511a53573e810
Analysis generated
May 20, 2026 14:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ActiveCampaign
Document: ActiveCampaign Terms of Service
Record ID: CA-P-012240
Captured: 2026-05-20 14:01:24 UTC
SHA-256: 8ca59a13ce643af0…
URL: https://conductatlas.com/platform/activecampaign/activecampaign-terms-of-service/modification-of-terms/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does ActiveCampaign's Modification of Terms clause do?

This provision allows the contractual terms governing platform access and data use to be updated unilaterally, with the obligation to provide advance notice characterized as an attempt rather than a guarantee, and continued use treated as binding acceptance without affirmative consent.

How does this clause affect you?

Under this clause, the terms governing an active subscription may be revised by ActiveCampaign at any time, with continued platform use after the revision effective date constituting acceptance; customers who do not accept revised terms would need to discontinue use of the service.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 15 platforms. See the full comparison.

Is ConductAtlas affiliated with ActiveCampaign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.