ActiveCampaign · ActiveCampaign Terms of Service · View original document ↗

Governing Law and Dispute Resolution

Low severity Medium confidence Explicitdocumentlanguage Uncommon · 31 of 343 platforms
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Document Record

What it is

The agreement designates Illinois law as the governing law and Cook County, Illinois courts as the exclusive venue for disputes arising under the terms.

This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The governing law and exclusive venue provisions require disputes to be litigated under Illinois law in Cook County courts, which may create logistical and financial barriers for customers located outside Illinois who seek to bring claims against ActiveCampaign.

Interpretive note: Enforceability of the Illinois forum selection clause may be limited for EU, UK, and consumer-context customers depending on applicable mandatory jurisdiction rules in those geographies.

Consumer impact (what this means for users)

Under this clause, any legal dispute with ActiveCampaign must be brought in Cook County, Illinois under Illinois law, regardless of the customer's location or the location of the relevant events.

How other platforms handle this

Meta Medium

If you are a consumer and habitually reside in a Member State of the European Union, the laws of that Member State will apply to any claim, cause of action, or dispute you have against us that arises out of or relates to these Terms or the Meta Products ('claim'), and you may resolve your claim in a...

Threads Medium

If you are a consumer in the EU or a member state of the European Economic Area, the laws of the country where you live will apply to any claim, cause of action, or dispute you have against us. For all other users, these terms and any dispute arising out of them will be governed by the laws of the S...

AWS Medium

The laws of the State of Washington, without reference to conflict of law rules, govern this Agreement and any dispute of any sort that might arise between you and us. Any dispute relating in any way to your use of the Service Offerings or to products or services sold or distributed by AWS or throug...

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▸ View Original Clause Language DOCUMENT RECORD
"
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Cook County, Illinois.

— Excerpt from ActiveCampaign's ActiveCampaign Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: Choice-of-law and forum selection clauses are generally enforceable in US B2B contracts under federal and state common law, subject to limitations where application would violate a strong public policy of the forum state or where the clause is procured through fraud. In consumer-facing contracts, some states, including California, restrict the enforceability of out-of-state forum selection clauses. For EU customers, mandatory jurisdictional rules under Brussels I Regulation and Rome I Regulation may limit the enforceability of the Illinois choice-of-law and forum provisions in European proceedings. 2. GOVERNANCE EXPOSURE: Low to Medium. For enterprise B2B customers, Illinois governing law and Cook County venue are generally enforceable and represent standard practice for US-headquartered SaaS providers. The provision is most significant for international customers or small businesses for whom litigation in Cook County would be practically prohibitive. 3. JURISDICTION FLAGS: EU and UK customers may not be bound by the Illinois forum selection in proceedings before EU or UK courts. Mandatory consumer protection laws in EU member states may override the choice-of-law provision for individual consumers, though the B2B focus of this platform limits this concern. Australian and Canadian customers may face similar enforceability questions under applicable local law. 4. CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers outside Illinois should evaluate whether the forum selection clause creates practical barriers to dispute resolution and consider negotiating alternative dispute resolution mechanisms or consent-to-jurisdiction provisions in enterprise agreements. Customers in jurisdictions with mandatory local consumer protection venues should assess whether those provisions override the contractual selection. 5. COMPLIANCE CONSIDERATIONS: Legal teams should incorporate the Illinois governing law and venue requirement into their contract risk assessments for ActiveCampaign. International legal counsel may need to evaluate local enforceability of the forum selection clause for operations in EU, UK, Canadian, or Australian jurisdictions.

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Provision details

Document information
Document
ActiveCampaign Terms of Service
Entity
ActiveCampaign
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012243
Document ID
CA-D-00894
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8ca59a13ce643af0ed3146337acc59141f540cc8f237606282c511a53573e810
Analysis generated
May 20, 2026 14:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ActiveCampaign
Document: ActiveCampaign Terms of Service
Record ID: CA-P-012243
Captured: 2026-05-20 14:01:24 UTC
SHA-256: 8ca59a13ce643af0…
URL: https://conductatlas.com/platform/activecampaign/activecampaign-terms-of-service/governing-law-and-dispute-resolution/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does ActiveCampaign's Governing Law and Dispute Resolution clause do?

The governing law and exclusive venue provisions require disputes to be litigated under Illinois law in Cook County courts, which may create logistical and financial barriers for customers located outside Illinois who seek to bring claims against ActiveCampaign.

How does this clause affect you?

Under this clause, any legal dispute with ActiveCampaign must be brought in Cook County, Illinois under Illinois law, regardless of the customer's location or the location of the relevant events.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 31 platforms. See the full comparison.

Is ConductAtlas affiliated with ActiveCampaign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.