Provision record
ActiveCampaign · ActiveCampaign Acceptable Use Policy · View original document ↗

Mandatory contact verification requirement

High severity High confidence Explicit document language Common · 282 of 352 platforms

Key Facts

What must users be able to do regarding each contact to whom they intend to send marketing messages?
ActiveCampaign requires users to be able to verify each contact to whom they intend to send marketing messages.
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This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The verification requirement applies to every individual contact, meaning users cannot send marketing messages to any contact they cannot verify, regardless of how the contact was obtained.

Consumer impact (what this means for users)

Users must maintain the ability to verify each contact on their marketing lists; contacts that cannot be verified may not be messaged.

How other platforms handle this

Tinder Medium

You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card...)

Glassdoor Medium

Unless you choose to delete your account(s), you cannot unsubscribe from certain communications that are required as part of your use of our services (e.g., communications about changes to this Policy.)

Perplexity AI Medium

You agree that Promotional Codes: (a) must be used in a lawful manner; (b) must be used for the intended audience and purpose; (c) may not be duplicated, sold or transferred in any manner...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You must be able to verify each contact to whom you intend to send marketing messages.

Excerpt from ActiveCampaign's Acceptable Use Policy

Provision details

Document information
Document
ActiveCampaign Acceptable Use Policy
Entity
ActiveCampaign
Document last updated
May 20, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074128
Document ID
CA-D-00893
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
42558aa39b70f025e60c424d4fb1c133b09cf3ce730681f981fc1c048dfe773d
Analysis generated
July 12, 2026 17:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ActiveCampaign
Document: ActiveCampaign Acceptable Use Policy
Record ID: CA-P-074128
Captured: 2026-07-12 17:14:53 UTC
SHA-256: 42558aa39b70f025…
URL: https://conductatlas.com/platform/activecampaign/activecampaign-acceptable-use-policy/provision/CA-P-074128/mandatory-contact-verification-requirement/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ActiveCampaign's Mandatory contact verification requirement clause do?

The verification requirement applies to every individual contact, meaning users cannot send marketing messages to any contact they cannot verify, regardless of how the contact was obtained.

How does this clause affect you?

Users must maintain the ability to verify each contact on their marketing lists; contacts that cannot be verified may not be messaged.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.

Is ConductAtlas affiliated with ActiveCampaign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.