Generated by a model from the captured document; not read by a person

A direct-to-consumer genetic testing company that analyzes saliva samples to provide users with ancestry information and health-related genetic reports. The company collects highly sensitive genetic and personal health data, making their privacy policies particularly important for understanding how this irreversible biometric information is stored, shared, and potentially used for research purposes. Their terms of service govern user rights regarding genetic data ownership and deletion, which have significant long-term implications for consumers.

2 Documents
30 All provisions
0 Changes · 12 mo
- Last change
Objective measurements
Counted directly from the archive for 23andMe — documents, captured versions, and detected changes.
2
Documents tracked
10
Versions captured
0
Changes · 12 mo
0
Changes · all-time
ConductAtlas User-Protection Index
Insufficient coverage
Insufficient coverage to score
Only 2 of 6 governance dimensions are confidently known for 23andMe — too few for a headline score. What we do have is shown below.
How is this scored? →

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from 23andMe’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · insufficient coverage (scored on 2 of 6)
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% 0.0
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% not stated
Liability & warranties weight 10% 0.0
Governance Coverage
Acceptable Use
8 provisions
Contract Terms
5 provisions
Data Usage
5 provisions
Liability Limitation
4 provisions
Refunds
4 provisions
Privacy Rights
4 provisions
Disclosure Requirements
3 provisions
Account Control
2 provisions
Policy Changes
1 provision
Other
1 provision
Key Governance Provisions
Refund only remedy after two failed processing attempts

The 'solely and exclusively' qualifier eliminates any other remedy — such as additional reprocessing — after two failed attempts, capping the user's recourse at a partial refund.

Sample must be own or authorized minor

This representation restricts sample submission to three defined categories of authorization, barring submission of samples on behalf of others without legal authority.

Minimum age requirement eighteen years

The minimum age requirement establishes that minors may not independently agree to the Terms or use the Services.

Product development includes commercialization with third parties

The clause discloses that data analysis conducted by 23andMe may result in commercial arrangements involving third parties, which is a material data-sharing consideration.

Genetic information for research and education only

The 'only' qualifier restricts all other uses of 23andMe's Genetic Information, which has direct bearing on how users may lawfully apply their results.

Document Coverage
Privacypolicy Termsofservice
Last change detected: - Changes (12 months): 0 Documents monitored: 2 Provisions tracked: 30
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Documents

23andMe Privacy Statement

High

This document explains how 23andMe handles your personal and genetic data across its websites, app, and services. You control whether your biological sample is stored and whether you participate in …

Dated May 19, 2026 · Privacy policy
6 provisions 6 versions captured Version history →

23andMe Terms of Service

High

These Terms set the rules for using 23andMe's Services: you must be at least 18, you cannot be an insurance company or employer, and you can only submit your own …

Dated November 14, 2025 · Terms of service
8 provisions 4 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Selected provisions (11 of 30)

Compare 23andMe with other platforms →

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

Related Analysis

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Frequently Asked Questions

What 23andMe documents does ConductAtlas track?

ConductAtlas tracks 2 23andMe documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has 23andMe made in the past year?

23andMe has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for 23andMe?

ConductAtlas has classified 30 provisions across 23andMe's tracked documents.

Can I get alerts when 23andMe changes their policies?

Yes. Monitor subscribers ($4.99/month) can add 23andMe to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.