Compare data collection governance provisions between OpenAI and Anthropic. Provisions are extracted from monitored governance documents and classified by severity.
The provision defines the scope of data collection practices that OpenAI implements as a condition of service operation. This establishes the informational basis for account management, billing operations, and model training or improvement activities.
Consumer impact
Users are required to provide account and payment information to establish and maintain service access. The terms authorize OpenAI to collect and retain any Personal Data included in user interactions with the models, including text inputs, uploaded files, and user feedback.
Opt-out available
No opt-out available
Actual clause text
Account Information: When you create an account with us, we collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history. Content: We collect Personal Data that is included in the input, file uploads, or feedback that you provide to our models.
AI-extracted from source document. Verify against original for legal use.
This provision creates a dual governance structure for business-domain accounts where organizational administrators obtain administrative control and visibility into account activity. The clause establishes notice procedures but permits reduced notice where the organization has already informed the user of monitoring capabilities.
Consumer impact
Users accessing Claude.ai through employer-provided email addresses operate under terms where their account activity and generated materials may be subject to organizational administrator access and control. The extent of advance notice regarding this linking depends on whether the organization has already disclosed its monitoring policies.
Opt-out available
No opt-out available
Actual clause text
Business Domains. If you use an email address owned by your employer or another organization, your Account may be linked to the organization's Anthropic enterprise account, and the organization's administrator may be able to monitor and control the Account, including having access to Materials (defined below). We will provide notice to you before linking your Account to an organization's enterprise account. However, if the organization is responsible for notifying you or has already informed you that it may monitor and control your Account, we may not provide additional notice.
AI-extracted from source document. Verify against original for legal use.
The Department of Defense designated Anthropic a supply chain risk after the company refused to rem…
AI Difference AnalysisProfessional
Stripe's arbitration clause is narrower than Amazon's in one key respect: it includes a small claims court carve-out that Amazon's clause does not. PayPal's clause is the most aggressive of the three, explicitly waiving jury trial rights in addition to class action rights. From a compliance perspective, Amazon presents the lowest risk for B2B contracts while PayPal creates the highest exposure for consumer-facing applications subject to CFPB oversight.