This gives both OpenAI and the Customer an exit right when they cannot agree on a new Sub-Processor, but the termination right is scoped only to Services that cannot be delivered without that Sub-Processor.
Consumer impact
If a Customer objects to a new Sub-Processor and the objection is unresolved, the Customer may terminate the Agreement or relevant Order Forms or usage tied to Services requiring that Sub-Processor—and so may OpenAI.
Opt-out available
No opt-out available
Actual clause text
If none of the alternatives or solutions are commercially feasible, in OpenAI’s reasonable judgment, or if the objections have not been resolved to the satisfaction of the Parties within 30 days of OpenAI’s receipt of Customer’s objection notice, then either Party may terminate the Agreement or any Order Forms or usage regarding the Services that cannot be provided without the use of the new Sub-Processor.
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AI Difference AnalysisInsight
Stripe's arbitration clause is narrower than Amazon's in one key respect: it includes a small claims court carve-out that Amazon's clause does not. PayPal's clause is the most aggressive of the three, explicitly waiving jury trial rights in addition to class action rights. From a compliance perspective, Amazon presents the lowest risk for B2B contracts while PayPal creates the highest exposure for consumer-facing applications subject to CFPB oversight.
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