Checkout.com revised its infringement reporting procedures to clarify the scope and limitations of its role as a payment service provider. The updated terms now explicitly state that Checkout.com does not host third-party websites and cannot remove or modify infringing material; its actions are limited to suspending or terminating services with the merchant. The change adds detailed requirements for infringement reports, including identification of the alleged infringement, evidence that the website uses Checkout.com's services, specific URLs of infringing material, and contact information, while also requiring reporters to attempt direct resolution with the merchant first.
The updated terms clarify Checkout.com's role and limitations in addressing intellectual property infringement. The company states it does not host third-party websites and cannot remove or modify infringing material; instead, it can only suspend or terminate services with merchants that use its payment platform. If you believe infringement is occurring, you must first attempt to resolve the matter directly with the merchant, then submit a detailed report to legal@checkout.com that includes identification of the alleged infringement, evidence that the website uses Checkout.com's services, specific URLs of the infringing material, and your contact information.
→ If you believe infringement is occurring on a website using Checkout.com's services, attempt to resolve the matter directly with the merchant first by following their infringement reporting policy.
→ If direct resolution fails, submit a detailed infringement report to legal@checkout.com with the subject line 'Infringement Report', including identification of the alleged infringement, evidence that the website uses Checkout.com's services, specific URLs of the infringing material, and your contact information.
Narrowed from 'sells, offers for sale, makes available goods and/or services, or otherwise includes content' to 'includes content or materials that infringe'.
Explicitly limited to suspension or termination of services; company cannot remove or modify infringing material on third-party platforms.
Added requirement that reporters must attempt direct resolution with the merchant before contacting Checkout.com.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Wording edits to this record that do not change what it claims. Changes to a claim are published as corrections.
Checkout.com revised its infringement reporting policy to establish clear procedural requirements and explicitly define its limited role as a payment service provider. The change adds specificity to what constitutes a valid infringement report and establishes …
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Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-X-004619.
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