CA-C-003596
Character.AI — Character.ai Terms of Service
Entity
Date detected
July 11, 2026
Effective date
July 11, 2026
Severity
Low
Direction
Neutral
Affected users
all users premium subscribers
Changes
3 sentences modified
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Event Summary

Character.AI updated its Terms of Service on July 11, 2026, incorporating new in-app product offerings into its Charms currency system. The updated terms now explicitly reference 'series episode', 'fm episode', and 'reads chapter' as purchasable items within the Charms catalog, alongside existing products like ad-free passes and image generation. This change reflects expansion of the platform's monetizable content offerings but does not materially alter user rights, data practices, or payment obligations.

LOW

Consumer Impact

The updated terms now explicitly list additional in-app products available for purchase using Character.AI's Charms currency: series episodes, FM episodes, and book chapters. These products are added to the existing catalog alongside ad-free passes, image generation tools, and other features. The change does not modify pricing, payment obligations, or user rights; it clarifies which items are available for purchase.

Governance Analysis

The updated terms clarify the full scope of in-app products available for purchase through Character.AI's Charms currency system. Users and developers building integrations with Character.AI can now reference complete product offerings in the official terms documentation.

Key Clauses Affected

Charms product catalog

Three new product types added: series episodes, FM episodes, and book chapters are now explicitly listed as purchasable items.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
f182f39cb30c1bbebde34041b5c1443899e0c5a348a833378c692a3f6f14eb6a
July 10, 2026 00:26 UTC
✓ Verified
Current Version
4e371faf57ca8f90ca2e9af6806cce0aef40048d0254329b3f7b5189749f085e
July 11, 2026 00:25 UTC
✓ Verified
Change Detected
July 11, 2026 00:25 UTC
Analysis Methodology
✓ Verified
Source Document
https://character.ai/tos
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-C-003596
Captured: 2026-07-11 00:25:59 UTC
URL: https://conductatlas.com/change/2026-07-11-characterai-characterai-terms-of-service-3596/
Accessed: July 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This change is purely informational and reflects product expansion rather than a terms-of-service modification affecting compliance obligations, user rights, or regulatory exposure. No new obligations are created for users, businesses, or the platform itself. Standard terms governing Charms purchases, refunds, and account suspension continue to apply.

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

Monitor $19/mo Compliance $249/mo

Monitor: regulatory citations + obligations. Compliance: full compliance memo.

ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003596.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
Character.ai Terms of Service
Entity
Character.AI
Captured
July 11, 2026
Source URL
https://character.ai/tos
Other changes to Character.ai Terms of Service
Previous change Jul 10, 2026
Character.AI updated its Terms of Service on July 10, 2026, modifying language describing Lorebook features, error messages, and interface text. …
Low Neutral
View full version history →
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