Change record
CA-C-003400
Character.ai Terms of Service
Entity
Date detected
July 2, 2026
Effective date
July 2, 2026
Severity
Low
Direction
Neutral
Changes
2 sentences modified

Impact Summary

Low Neutral for users
Affected users
All users

Character.AI updated its Terms of Service on July 2, 2026, but the detected change consists only of technical metadata updates to the HTML document structure (build IDs and asset references). No substantive changes to contractual terms, user rights, data policies, safety provisions, or operational requirements were identified in this update.

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What this means for you

This update appears to be a technical refresh of the Terms of Service document without substantive policy modifications. No changes to user rights, data collection practices, safety provisions, fees, or account terms were detected in this update.

This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
f90cc115332bd1ede4ce6d790abf38b7e494bca49b01b0f3db0abb5f1bb3202e
July 1, 2026 00:19 UTC
✓ Verified
Current Version
1ed91b575d83ae3ee1feebd3ec98936c71b5f771c92eba27a2eb46ac4e5c68ac
July 2, 2026 00:12 UTC
✓ Verified
Change Detected
July 2, 2026 00:12 UTC
Analysis Methodology
✓ Verified
Source Document
https://character.ai/tos
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-C-003400
Captured: 2026-07-02 00:12:41 UTC
URL: https://conductatlas.com/change/2026-07-02-characterai-characterai-terms-of-service-3400/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

The detected change reflects technical updates to the HTML document structure (build IDs and asset preloading references) rather than substantive policy modifications. No new obligations, compliance requirements, or operational changes for organizations using this platform …

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Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003400.

Full Changes

View complete diff →

Document Context

Version history → Policy drift analysis → Document page →
Document
Character.ai Terms of Service
Entity
Character.AI
Captured
July 2, 2026
Source URL
https://character.ai/tos
Other changes to Character.ai Terms of Service
Previous change Jul 1, 2026
Character.AI updated its Terms of Service on July 1, 2026, modifying language related to subscription billing disclosures, ad-break messaging, and …
Low Neutral
Next change Jul 3, 2026
Character.AI updated its Terms of Service on July 3, 2026 with 2 sentence additions and 10 sentence modifications. The changes …
Low Neutral
View full version history →
More from Character.AI
Jul 19, 2026 Low
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Jul 18, 2026 Low
Character.ai Terms of Service

The detected change on July 18, 2026 consists of minor technical modifications to the Character.ai Terms of Service webpage metadata …

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