CA-C-002292
Zoom — Zoom Terms of Service
Entity
Date detected
May 23, 2026
Effective date
May 23, 2026
Severity
Low
Direction
Neutral
Affected users
app developers platform developers
Changes
1 sentence modified
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Event Summary

Zoom updated its Terms of Service navigation and service menu on May 23, 2026 to reflect expanded product offerings. The before version listed developer services including Video SDK, Meeting SDK, App Marketplace, APIs, Webhooks, and Zoom Apps. The after version reorganized the developer section to list Build, Video SDK, Co-Browse, AI Services, Integrate, Zoom Marketplace, MCP, Realtime Media Streams, APIs, Zoom Apps, and Meeting SDK. This change reflects updates to Zoom's product portfolio and developer documentation structure but does not modify substantive contractual rights, obligations, or user protections.

LOW

Consumer Impact

This change reflects updates to Zoom's developer service offerings and documentation structure. The revised navigation menu now includes Co-Browse, AI Services, MCP, and Realtime Media Streams alongside existing developer tools. No material changes to contractual rights, data handling, or user obligations result from this update.

Governance Analysis

The updated navigation reflects Zoom's expanded developer product portfolio, giving developers visibility to newer service offerings including AI Services, Co-Browse, and MCP. This is informational only and does not modify contractual rights, data processing terms, or user obligations.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
a1e530379f39d6b088937c690b4c5ba8aeed39eb392160507818d133ae40ba00
April 19, 2026 06:14 UTC
✓ Verified
Current Version
fe6923dd58397578883c7dee8933bef5df379d44cdd694ced0ae567c3c563d57
May 23, 2026 00:20 UTC
✓ Verified
Change Detected
May 23, 2026 00:20 UTC
Analysis Methodology
✓ Verified
Source Document
https://explore.zoom.us/en/terms/
Citation Record
Entity: Zoom
Document: Zoom Terms of Service
Record ID: CA-C-002292
Captured: 2026-05-23 00:20:28 UTC
URL: https://conductatlas.com/change/2026-05-23-zoom-zoom-terms-of-service-2292/
Accessed: May 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This change is primarily organizational and navigational. It reflects expansion of Zoom's developer product portfolio but does not modify substantive Terms of Service provisions, contractual obligations, or compliance requirements. No regulatory implications or vendor contract adjustments appear necessary.

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

Monitor $19/mo Compliance $249/mo

Monitor: regulatory citations + obligations. Compliance: full compliance memo.

ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002292.

Full Changes

See the full side-by-side comparison of every sentence added, removed, and modified.

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Document Context

Version history → Policy drift analysis → Document page →
Document
Zoom Terms of Service
Entity
Zoom
Captured
May 23, 2026
Source URL
https://explore.zoom.us/en/terms/
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