Oura updated a single sentence in its privacy policy on May 15, 2026, changing the reference point for account deletion instructions. The updated language now directs users to the 'Oura Member Care Center' instead of the 'Oura Help Center' for instructions on removing account data. This is a procedural clarification that does not alter user rights or deletion mechanisms, only where to find the relevant instructions.
The updated policy directs users seeking to delete their Oura account to the 'Oura Member Care Center' rather than the 'Oura Help Center' for step-by-step deletion instructions. The deletion process itself and the email contact method (dataprotection@ouraring.com) remain unchanged. Users can still request deletion via email or follow instructions in the Oura App or Oura On the Web, with the updated instructions now located in a renamed or reorganized help resource.
The updated terms maintain the same account deletion rights and procedures; this change only relocates where users can find deletion instructions. For users seeking to delete their account, the operational effect is minimal, as multiple deletion methods (email contact, in-app, web-based) remain available and unchanged.
→ Users can request account deletion by emailing dataprotection@ouraring.com, as previously stated
→ Users can delete account data via the Oura App or Oura On the Web by following updated instructions in the Member Care Center
Help resource location changed from Help Center to Member Care Center; deletion rights and methods unchanged
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This change is a procedural clarification with minimal compliance significance. Oura reorganized or renamed an internal help resource and updated its privacy policy to reflect the new location. No substantive modification to deletion rights, timelines, or procedures occurred. The change does not create new obligations or alter regulatory obligations under GDPR, CCPA, or similar frameworks.
GDPR Article 17 (right to erasure), CCPA Section 1798.105 (right to deletion)
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