Gusto updated its Terms of Service on May 9, 2026 with five technical corrections. The changes include updating contact email addresses (legal-opt-outs@gusto.com for arbitration opt-outs and support@gusto.com for general inquiries), fixing character encoding issues in existing clauses, and adding two new service terms to the agreement index (Handbook & Policy Compliance Scanner Beta Terms and Handbook Builder Terms of Service). These are primarily administrative and formatting updates with no changes to substantive rights or obligations.
These updates are primarily administrative and technical in nature. The changes update contact email addresses for submitting arbitration opt-outs and general support inquiries, and add two new optional service terms (Handbook & Policy Compliance Scanner Beta and Handbook Builder) to the list of available Gusto agreements. No substantive rights, obligations, or protections were modified, and consumers are not required to take any action in response to these updates.
For users who wish to opt out of arbitration, the updated email address (legal-opt-outs@gusto.com) ensures opt-out requests reach the correct internal department. The addition of new service terms reflects Gusto's expansion of optional HR and compliance tools, though these are separate from the core Terms of Service and apply only if elected by users.
Email addresses updated for arbitration opt-outs (legal-opt-outs@gusto.com) and support (support@gusto.com)
Two new optional services added: Handbook & Policy Compliance Scanner Beta Terms and Handbook Builder Terms of Service
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This change is administrative and technical only. Five sentences were modified: two contact email address updates (legal-opt-outs@gusto.com and support@gusto.com), two character encoding corrections in existing arbitration language, and addition of two new optional service terms to the agreement index. No substantive changes to dispute resolution, data rights, or service obligations occurred. No regulatory or compliance action appears necessary unless the organization has formal version-control or change-documentation requirements for terms of service.
Full compliance analysis
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