Gusto added a new set of terms called the 'Gusto Business Compliance Terms of Service' (GBC Terms) to their legal document library on April 26, 2026. These terms govern a new paid service that helps businesses handle state and local compliance registrations, filings, and ongoing compliance support. Employers who use this new service will be bound by these additional terms, which work alongside the existing Employer Terms of Service and include the same mandatory arbitration and class action waiver provisions.
Gusto has introduced a new paid service called Gusto Business Compliance (GBC Service) that helps employers manage state and local compliance registrations and filings. Employers who opt into this service will be subject to a separate set of terms (GBC Terms) in addition to the existing Employer Terms of Service, including mandatory arbitration and a class action waiver. You can review the full Gusto Business Compliance Terms of Service at gusto.com/legal before deciding whether to enroll in the GBC Service.
If your company uses Gusto's new compliance filing service, you're agreeing to an additional set of legal terms on top of the standard Employer Terms.
Using Gusto's new state and local compliance registration service will cost money — it is not included in standard Gusto plans.
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Unlock — $9.99/mo →Employers considering the new Gusto Business Compliance Service will be entering a new paid contractual relationship with additional binding terms, including mandatory arbitration, that they should review before enrolling. The service involves Gusto acting on behalf of the employer for state and local filings, which carries real regulatory and financial implications if errors occur.
ConductAtlas has recorded 2 material changes to this document (since April 2026). An additional minor or cosmetic changes were excluded.
Across all monitored documents, Gusto has made 5 significant changes.
2 of Gusto's significant changes have been classified as negative for consumers.
A new standalone set of terms governs a new paid service for state and local compliance registrations and filings, effective April 24, 2026.
The mandatory arbitration provision and class action waiver from the Employer Terms are explicitly incorporated into the GBC Terms, extending their reach to this new service.
In any conflict between the GBC Terms and the Employer Terms regarding the GBC Service, the GBC Terms control, giving the new terms precedence.
ConductAtlas Policy Archive Entity: Gusto | Document: Gusto Terms of Service | Record: CA-C-000680 Captured: 2026-04-26 06:26:07 UTC URL: https://conductatlas.com/change/2026-04-26-gusto-gusto-terms-of-service-680/ Accessed: May 2, 2026
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Gusto introduced a new paid service — Gusto Business Compliance (GBC Service) — with standalone Additional Terms effective April 24, 2026. The GBC Terms layer on top of the existing Employer Terms of Service and explicitly incorporate its mandatory arbitration clause and class action waiver. The service covers state and local compliance registrations, filings, and ongoing support. Compliance officers at organizations using Gusto should note that enrolling in the GBC Service triggers a separate contractual relationship governed by these new terms. Review is warranted before authorizing enrollment, particularly to assess the scope of the paid service, data handling implications for state filings, and the arbitration carve-in.
1. FTC Act §5 (Unfair or Deceptive Acts or Practices) — new paid service terms must be clearly disclosed before enrollment; any ambiguity in scope or pricing could attract scrutiny.
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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-000680.
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