Figma updated contact information for privacy inquiries on March 19, 2026. The privacy contact email changed from privacy@figma.com to support@figma.com, and the Data Protection Officer email for UK and EEA residents changed from privacy@figma.com to FigmaDPO@Fieldfisher.com. Additionally, Figma added links to new privacy resources including a Candidate Privacy Notice, Figma Subprocessors list, and Data Processing Addendum.
Figma updated the contact channels for privacy inquiries and data protection requests. Users submitting privacy questions or exercising data rights should now use support@figma.com instead of privacy@figma.com. UK and EEA residents requesting Data Protection Officer assistance will contact FigmaDPO@Fieldfisher.com instead of privacy@figma.com. The policy also now explicitly links to a Candidate Privacy Notice, Figma Subprocessors list, and Data Processing Addendum, making these resources more discoverable.
The contact routing changes ensure that privacy inquiries and data subject requests reach the appropriate functional area (support for general questions, external DPO for rights requests). The explicit linking of subprocessor and DPA documentation improves discoverability of data processing terms that organizations relying on Figma need to evaluate for compliance. Operationally, UK and EEA users now have a dedicated Data Protection Officer contact, reinforcing GDPR-required DPO accessibility.
→ If you have pending privacy inquiries or data subject requests, update your records to use the new contact information: support@figma.com for general privacy questions, FigmaDPO@Fieldfisher.com for UK/EEA data protection requests
→ Privacy inquiries sent to the previous privacy@figma.com address may experience delays or misrouting under the updated structure
General privacy inquiries and rights requests route to support@figma.com instead of privacy@figma.com
UK and EEA residents now contact FigmaDPO@Fieldfisher.com for DPO assistance, signaling use of third-party DPO service
Privacy policy now explicitly links to Candidate Privacy Notice, Figma Subprocessors list, and Data Processing Addendum
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Figma reassigned privacy request routing: general inquiries to support@figma.com and UK/EEA data subject requests to an externally hosted DPO function (FigmaDPO@Fieldfisher.com, which appears to be a third-party DPO service provided by Fieldfisher). Organizations using Figma should update vendor contact directories and ensure their own privacy incident response procedures reference the new contact points. The addition of explicit links to subprocessor lists and Data Processing Addendum does not create new obligations but improves discoverability of documents already referenced or required under GDPR. No new regulatory obligations are created; this is a procedural update to contact and resource routing.
GDPR (Article 55 accountability; Articles 13-14 required disclosures; Article 38 DPO requirements); UK Data Protection Act 2018 (parallel DPO requirements). The routing of UK/EEA data subject requests to a named DPO function reinforces compliance with mandatory DPO contact availability under GDPR Article 38(4).
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