-
Amazon
· Amazon Conditions of Use
The agreement requires that substantially all disputes between users and Amazon be resolved through binding individual arbitration administered by JAMS rather than in court, and prohibits class or representative proceedings. Limited exceptions exist for small claims court, injunctive relief related to intellectual property, and disputes about compliance with the pre-arbitration procedure....
Why it matters: This clause establishes that users and Amazon each waive the right to a jury trial and class action for substantially all disputes, with arbitration administered by JAMS under a single-arbitrator process that may take place virtually or in the user's county of residence. The clause further delegates to the arbitrator exclusive authority to resolve disputes about the arbitration agreement's validity and scope....
-
Amazon
· Amazon Conditions of Use
By posting reviews, comments, photos, videos, or other content on Amazon Services, users grant Amazon a worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display that content in any media, with no geographic or time limitation....
Why it matters: This provision establishes that user-submitted content, including product reviews, photos, and videos, is subject to a license that does not expire, cannot be revoked, and may be sublicensed to third parties for use in any medium worldwide. The terms also authorize Amazon to use the submitting user's name in connection with the content....
-
Amazon
· Amazon Conditions of Use
The agreement prohibits users and any third parties they enable from using AI-generated content produced by Amazon Services to train, develop, or improve large language models, multimodal models, or related machine learning technology, whether directly or indirectly....
Why it matters: This provision extends the prohibition beyond the account holder to any third party the user allows access, and covers both direct and indirect use of Amazon AI-generated content in AI model development workflows. The scope of what constitutes AI-generated content from Amazon Services is not defined in the document and may require interpretation....
-
Amazon
· Amazon Conditions of Use
Amazon disclaims all express and implied warranties for its services, software, and content, and limits its liability for all categories of damages arising from use of Amazon Services to the fullest extent permitted by applicable law....
Why it matters: This provision asserts that Amazon bears no liability for direct, indirect, incidental, punitive, or consequential damages arising from use of any Amazon Service, subject to the qualification that the limitation applies only to the full extent permissible by law. The practical scope of this limitation depends on applicable state and national consumer protection frameworks that may restrict disclaimer enforceability....
-
Amazon
· Amazon Conditions of Use
The agreement assigns full responsibility for all account activity to the account holder, regardless of whether activity is authorized, and authorizes Amazon to charge any valid payment method linked to the account if the primary payment method fails....
Why it matters: This provision authorizes Amazon to charge alternative payment methods on file without further user authorization in the event of payment failure, and places responsibility for unauthorized account activity on the account holder. The account-wide liability for all activities under the account or password applies to household members and others who use the account....
-
Stay ahead of the changes
These provisions have changed before
Monitor includes same-day alerts, structured change summaries, and monitoring for up to 20 platforms.
-
Amazon
· Amazon Conditions of Use
The agreement establishes that for all physical purchases, risk of loss and title transfer to the buyer when Amazon delivers the item to the shipping carrier, not upon delivery to the buyer's address....
Why it matters: This provision means that if a physical item is lost or damaged after it has been handed to the carrier but before it reaches the buyer, the contractual risk of loss rests with the buyer rather than Amazon under these terms. The practical application of this clause may depend on applicable consumer protection statutes and carrier liability frameworks....
-
Amazon
· Amazon Conditions of Use
The agreement requires that any software or service acting autonomously or semi-autonomously on behalf of a user must identify itself as an Agent in all HTTP/HTTPS requests, must not mimic human behavior or circumvent CAPTCHA systems, and must respond truthfully when queried about whether interactions are from a human or computer....
Why it matters: This provision establishes technical compliance requirements for AI agents, bots, and automated services accessing Amazon Services, including mandatory disclosure in user agent strings and a prohibition on human-mimicry. Amazon reserves the right to limit or block Agent access through technical measures at its sole discretion....
-
Amazon
· Amazon Conditions of Use
Amazon reserves the right to change the Conditions of Use, Service Terms, and policies at any time, and continued use of Amazon Services after changes constitutes binding acceptance of the updated terms....
Why it matters: This provision establishes that Amazon may modify the contractual terms governing user access without requiring affirmative consent, with continued platform use constituting acceptance. The document does not specify a notice period or notification mechanism for changes....
-
Amazon
· Amazon Conditions of Use
The agreement defines Mass Arbitration as 25 or more concurrent related arbitration demands filed within six months with coordinated counsel, and requires both parties to disclose all third-party litigation funding relationships and agreements in that context. Cases are then grouped into batches of at least 25, 100, or 500 depending on the total number of demands filed....
Why it matters: This provision establishes a structured mass arbitration framework with tiered batching thresholds and mandatory bilateral disclosure of litigation funding agreements, which is operationally distinct from standard arbitration clauses and imposes disclosure obligations on both parties and their litigation funders. The JAMS Optional Appeal Procedures apply to all mass arbitration awards....
-
Amazon
· Amazon Conditions of Use
The agreement designates federal law and Washington state law as the governing law for all disputes, except that personal injury or property damage claims from purchased products are governed by the law of the state where the injury or damage occurred....
Why it matters: This provision establishes Washington state law as the default governing law for all non-injury disputes, while carving out personal injury and property damage claims for the law of the state where harm occurred. The choice of law clause applies without regard to conflict of laws principles, which may limit the application of more protective laws in users' home jurisdictions for non-injury disputes....
-
Microsoft
· Microsoft Responsible AI Standard
The document states that Copilot retains personal details relevant to users and that users can manage their privacy preferences through Copilot Privacy settings....
Why it matters: This provision discloses that Copilot stores user-specific information and establishes that a privacy preference management interface is available to users. The operational scope of what data is retained and for how long is not specified within this document....
-
Microsoft
· Microsoft Responsible AI Standard
The document states that Copilot used in a workplace context operates within the organization's existing security and compliance framework, limiting content access to users with appropriate organizational permissions....
Why it matters: This provision establishes that enterprise Copilot deployments rely on customer-side access controls and compliance configurations rather than a separate Microsoft-administered permission layer. This places operational responsibility for access governance on the deploying organization....
-
Microsoft
· Microsoft Responsible AI Standard
The document states that Microsoft's AI development and deployment is guided by six named principles: fairness, reliability and safety, privacy and security, transparency, accountability, and inclusiveness....
Why it matters: This provision establishes the stated normative framework Microsoft applies to AI product development. These principles are referenced throughout the document as the basis for governance tools, standards, and organizational structures, and may be cited in vendor assessments and regulatory submissions....
-
Microsoft
· Microsoft Responsible AI Standard
The document references a Customer Copyright Commitment as a policy addressing customer concerns related to copyright in the context of AI-generated content....
Why it matters: The Customer Copyright Commitment is referenced as a distinct policy instrument relevant to intellectual property risks associated with AI-generated outputs. Enterprise customers deploying generative AI in commercial content workflows should review this commitment directly....
-
Microsoft
· Microsoft Responsible AI Standard
The document states that Microsoft has a Responsible AI Standard and an Office of Responsible AI, and recommends that other organizations adopt similar governance structures and tools....
Why it matters: The existence of a named Responsible AI Standard and Office of Responsible AI constitutes a stated internal governance structure that enterprise customers and regulators may reference in vendor assessments. The Responsible AI Dashboard is described as a suite of tools for end-to-end responsible AI experience management....
-
Microsoft
· Microsoft Responsible AI Standard
The document states that Microsoft has published resources to help organizations navigate and comply with the EU AI Act and has made European digital commitments....
Why it matters: The document's reference to EU AI Act compliance resources and European digital commitments is operationally relevant for EU and EEA enterprise customers evaluating Microsoft AI products under the EU AI Act's conformity requirements....
-
Microsoft
· Responsible AI
Microsoft references a Customer Copyright Commitment as a policy instrument addressing customer concerns related to intellectual property arising from AI-generated content; the full terms of this commitment are not reproduced in this document....
Why it matters: This provision signals that Microsoft has established a defined commitment addressing copyright liability questions for customers using AI products, but the operative terms are contained in a separate document that procurement and legal teams should obtain and review independently....
-
Microsoft
· Responsible AI
The document states that Microsoft Copilot in workplace deployments inherits the deploying organization's existing security and compliance permission structures, limiting content access to individuals with pre-existing authorized permissions....
Why it matters: This provision places operational responsibility on the deploying organization to maintain accurate and current permission configurations, as Copilot's access controls are stated to be derived from those pre-existing structures rather than independently managed by Microsoft....
-
Microsoft
· Responsible AI
The document states that Microsoft Copilot retains user-relevant details and that users can manage their privacy preferences through a dedicated Copilot Privacy settings interface....
Why it matters: This provision discloses that Copilot retains user information across interactions, and that a user-accessible privacy settings mechanism exists for managing those preferences; the specific data categories retained and the scope of the privacy controls available are not detailed in this document....
-
Microsoft
· Responsible AI
Microsoft states that its AI development and deployment activities are guided by six named principles: fairness, reliability and safety, privacy and security, transparency, accountability, and inclusiveness, which the document describes as the foundation of its responsible AI program....
Why it matters: This provision establishes the stated normative framework governing Microsoft's AI design and release decisions; as a public commitment rather than a contractual obligation, its enforceability depends on the extent to which these principles are operationalized in binding product agreements, internal standards, or regulatory compliance obligations....
-
Microsoft
· Responsible AI
The document states that Microsoft has published resources to assist organizations in navigating and complying with the EU AI Act, indicating active engagement with the regulatory requirements of that framework....
Why it matters: This disclosure indicates that Microsoft has developed EU AI Act compliance resources applicable to customer and partner organizations, which may be relevant for organizations subject to the Act's requirements as AI deployers or users of Microsoft AI systems....
-
Microsoft
· Responsible AI
The document discloses that Microsoft operates an AI Red Team that has conducted risk identification across more than 100 generative AI products, and that Microsoft publishes security best practices derived from this program....
Why it matters: This disclosure establishes that Microsoft conducts adversarial security testing across a defined scope of generative AI products and publishes findings; organizations assessing Microsoft AI products as part of vendor security due diligence may reference this program as a component of their evaluation....
-
Microsoft
· Responsible AI
The document discloses that Microsoft has committed to the Partnership on AI's Framework for Collective Action on Synthetic Media and has published policy positions addressing abusive AI-generated content and AI deepfakes, including participation in activities at the 2024 political conventions....
Why it matters: This provision establishes that Microsoft has accepted external framework obligations regarding synthetic media governance, which may have implications for how Microsoft's AI products are configured or restricted with respect to generating or distributing synthetic media content....
-
Microsoft
· Responsible AI
The document references the Microsoft Responsible AI Standard as the operative internal governance framework guiding AI development and deployment, and recommends that other organizations develop comparable standards....
Why it matters: The Responsible AI Standard is identified as the operative internal instrument implementing the six stated principles; compliance and procurement teams seeking to assess Microsoft's AI governance posture should obtain and review that document separately, as this page describes it by reference only....