“non-disparagement clauses in certain consumer contracts, such as clauses that seek to restrict or prohibit reviews...about your Business, are prohibited under California law...and you will not include such clauses in your consumer contracts”
This analysis describes what Yelp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause directly obligates businesses using Yelp to refrain from using contract terms that would suppress consumer reviews, reinforcing legal protections for reviewers.
Interpretive note: The excerpt is truncated with ellipses, and the full scope of the California law reference and any exceptions for 'certain' contracts may not be fully captured. The canonical claim preserves the qualifier 'that seek to restrict or prohibit reviews' exactly as stated.
Businesses on Yelp are contractually required not to include non-disparagement clauses in their consumer contracts that would restrict or prohibit reviews.
How other platforms handle this
Don't create or share defamatory or libelous content that could damage someone's reputation or falsely portray them in a harmful way.
Content that is unoriginal, plagiarized, or copied from another individual or organization.
Using a Stock Avatar to create, offer or sell any non-fungible tokens (NFTs), or incorporating any Stock Avatars therein.
"non-disparagement clauses in certain consumer contracts, such as clauses that seek to restrict or prohibit reviews...about your Business, are prohibited under California law...and you will not include such clauses in your consumer contractsExcerpt from Yelp's Terms of Service
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
This clause directly obligates businesses using Yelp to refrain from using contract terms that would suppress consumer reviews, reinforcing legal protections for reviewers.
Businesses on Yelp are contractually required not to include non-disparagement clauses in their consumer contracts that would restrict or prohibit reviews.
ConductAtlas has identified this type of provision across 237 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Yelp.