This analysis describes what Yelp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
If you use our chat feature, we and our service providers may record your chats and keep transcripts.
If other Instacart Services account owners invite you to place orders or request other services through their accounts, such as Family Accounts or Instacart Business Accounts, we collect information about your activities...
We will only collect, use and disclose your personal data with your consent, unless otherwise permitted or required by law. Your consent may be given expressly or implied, depending on the circumstances and the sensitivity of the information involved.
"you agree that we may contact you, including by phone or email, using the contact information you provide us...and that our communications (including phone calls and text messages) with you may be monitored and recorded...Excerpt from Yelp's Terms of Service
Netflix updated its Privacy Statement on April 18, 2026, disclosing voice recording collection and expanded household ad profiling for the first time.
Google's Privacy Policy covers Search, Gmail, YouTube, Maps, and every site running Google Analytics. Here is what it actually authorizes.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The clause states: “you agree that we may contact you, including by phone or email, using the contact information you provide us...and that our communications (including phone calls and text messages) with you may be monitored and recorded...”
ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Yelp.