Provision record
Yelp · Yelp Terms of Service · View original document ↗

Communications Monitoring and Recording

Medium severity Explicit document language Common · 296 of 352 platforms
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This analysis describes what Yelp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4186 other provisions on other platforms.

How other platforms handle this

Glassdoor Medium

If you use our chat feature, we and our service providers may record your chats and keep transcripts.

ZipRecruiter Medium

You may give us your Identity Data, Contact Data, Financial Data, Profile Data, and other information by filling in forms or by corresponding with us by post, phone, e-mail or otherwise.

NVIDIA NIM Medium

telemetry information collected includes: (i) microservice settings, (ii) usage data and (iii) hardware environment.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
any communications, including phone calls, with Yelp or made through the Service may be monitored and recorded for legal, quality, and training purposes

Excerpt from Yelp's Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Yelp Terms of Service
Entity
Yelp
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-035482
Document ID
CA-D-00239
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d53503a5204a575101a0b55b41cf0aaf446b9e8335df7c9a9038b9e64167ce4f
Analysis generated
May 7, 2026 06:36 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Yelp
Document: Yelp Terms of Service
Record ID: CA-P-035482
Captured: 2026-05-07 06:36:19 UTC
SHA-256: d53503a5204a5751…
URL: https://conductatlas.com/platform/yelp/yelp-terms-of-service/provision/CA-P-035482/communications-monitoring-and-recording/
Accessed: Aug. 6, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Yelp's Communications Monitoring and Recording clause do?

The clause states: “any communications, including phone calls, with Yelp or made through the Service may be monitored and recorded for legal, quality, and training purposes”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Yelp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Yelp.