Provision record
Xfinity · Xfinity Terms of Service · View original document ↗

Frivolous Claim Shifts AAA Fee Obligation to User

Medium severity Explicitdocumentlanguage Common · 210 of 352 platforms
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This analysis describes what Xfinity's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Chegg Medium

The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a claim, even if the same law firm or group of law firms represents multiple users...

Asana Medium

you agree that before taking any formal action, you will contact us at dispute-notice@asana.com and provide a brief, written description of the dispute and your contact information...

Microsoft Copilot Medium

You may reject any change we make to section 15 (except address changes) by personally signing and sending us notice within 30 days of the change by U.S. Mail to the address in section 15.b.

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▸ View Original Clause Language DOCUMENT RECORD
"
If the arbitrator finds that your Dispute was frivolous or brought for an improper purpose...the payment of the AAA's fees and costs shall be governed by the AAA Rules, and you shall reimburse Comcast for all fees...

Excerpt from Xfinity's Terms of Service

Provision details

Document information
Document
Xfinity Terms of Service
Entity
Xfinity
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-075731
Document ID
CA-D-00587
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Xfinity
Document: Xfinity Terms of Service
Record ID: CA-P-075731
Captured: UTC
URL: https://conductatlas.com/platform/xfinity/xfinity-terms-of-service/provision/CA-P-075731/frivolous-claim-shifts-aaa-fee-obligation-to-user/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Xfinity's Frivolous Claim Shifts AAA Fee Obligation to User clause do?

The clause states: “If the arbitrator finds that your Dispute was frivolous or brought for an improper purpose...the payment of the AAA's fees and costs shall be governed by the AAA Rules, and you shall reimburse Comcast for all fees...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 210 platforms. See the full comparison.

Is ConductAtlas affiliated with Xfinity?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Xfinity.