Provision record
Xfinity · Xfinity Terms of Service · View original document ↗

Aggregate Liability Cap at $2500 or 3x Fees Paid

High confidence Common · 281 of 343 platforms

Key Facts · in the document’s own words

Does Xfinity cap its aggregate liability?
“IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING OUT OF, OR RELATING TO, THESE TERMS EXCEED THE GREATER OF: (A) $2,500; OR (B) THREE (3) TIMES THE AGGREGATE AMOUNTS PAID OR PAYABLE BY YOU TO US...”
Version CA-V-004817, captured July 12, 2026 · live source ↗
Our reading, not the document’s words
Xfinity caps its aggregate liability arising out of or relating to the Terms at the greater of $2,500 or three times the aggregate amounts paid or payable by the user.
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This analysis describes what Xfinity's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The cap places a hard ceiling on any financial recovery a user can obtain from Xfinity regardless of the severity of the harm, and that ceiling may be low relative to actual damages.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The claim limits the maximum compensation a reader can recover from Xfinity to the greater of $2,500 or three times their total payments, no matter how large their actual loss.

How other platforms handle this

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Teladoc

Teladoc Health disclaims any and all liability for any information, including but without limitation, any medical and health treatment information set forth on linked sites.

Kling AI

we will not be liable or responsible for any loss or damage of any sort incurred as the result of any correspondence or dealing solely between you any third party.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING OUT OF, OR RELATING TO, THESE TERMS EXCEED THE GREATER OF: (A) $2,500; OR (B) THREE (3) TIMES THE AGGREGATE AMOUNTS PAID OR PAYABLE BY YOU TO US...

Excerpt from Xfinity's Terms of Service

Provision details

Document information
Document
Xfinity Terms of Service
Entity
Xfinity
Date stated by the document
Feb. 13, 2024
As printed in Xfinity’s text (version CA-V-004817), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 12, 2026
Text quoted from version
CA-V-004817, captured July 12, 2026
Record ID
CA-P-075709
Document ID
CA-D-000587
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004817)
750980b9d327f1511fb55f7f57b3f6213b611fd26a50cea432d132a4fb907091
Evidence
✓ Excerpt found in version CA-V-004817, captured July 12, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Xfinity
Document: Xfinity Terms of Service
Record ID: CA-P-075709
Version: CA-V-004817
Captured: 2026-07-12 22:07:14 UTC
SHA-256: 750980b9d327f151…
URL: https://conductatlas.com/platform/xfinity/xfinity-terms-of-service/provision/CA-P-075709/aggregate-liability-cap-at-2500-or-3x-fees-paid/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Xfinity's Aggregate Liability Cap at $2500 or 3x Fees Paid clause do?

The cap places a hard ceiling on any financial recovery a user can obtain from Xfinity regardless of the severity of the harm, and that ceiling may be low relative to actual damages.

How does this clause affect you?

The claim limits the maximum compensation a reader can recover from Xfinity to the greater of $2,500 or three times their total payments, no matter how large their actual loss.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Xfinity?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Xfinity.