Provision record
Xfinity · Xfinity Terms of Service · View original document ↗

Waiver of Class Collective and Representative Actions

High severity High confidence Explicit document language Common · 205 of 352 platforms

Key Facts

Can claims be arbitrated on a class action, collective action, or other joint or consolidated basis?
Xfinity prohibits any claims from being arbitrated or litigated on a class action, collective action, or other joint or consolidated basis.
What does Xfinity prohibit regarding how claims are arbitrated or litigated?
Xfinity prohibits any claims from being arbitrated or litigated on a class action, collective action, or other joint or consolidated basis.
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This analysis describes what Xfinity's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users cannot pool claims with others, which limits the practical ability to pursue small individual claims and eliminates the leverage that class or collective proceedings provide.

Interpretive note: The excerpt ends after item (I), suggesting additional prohibited categories may follow. The canonical claim covers only what is explicitly quoted.

Consumer impact (what this means for users)

The reader must pursue any claim against Xfinity individually; class, collective, joint, or consolidated proceedings are not available in arbitration or in court.

How other platforms handle this

Chegg Medium

If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.

Tinder Medium

the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED (I) ON A CLASS ACTION, COLLECTIVE ACTION, OR OTHER JOINT OR CONSOLIDATED BASIS...

Excerpt from Xfinity's Terms of Service

Provision details

Document information
Document
Xfinity Terms of Service
Entity
Xfinity
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-075727
Document ID
CA-D-00587
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Xfinity
Document: Xfinity Terms of Service
Record ID: CA-P-075727
Captured: UTC
URL: https://conductatlas.com/platform/xfinity/xfinity-terms-of-service/provision/CA-P-075727/waiver-of-class-collective-and-representative-actions/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Xfinity's Waiver of Class Collective and Representative Actions clause do?

Users cannot pool claims with others, which limits the practical ability to pursue small individual claims and eliminates the leverage that class or collective proceedings provide.

How does this clause affect you?

The reader must pursue any claim against Xfinity individually; class, collective, joint, or consolidated proceedings are not available in arbitration or in court.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.

Is ConductAtlas affiliated with Xfinity?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Xfinity.