“THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED (I) ON A CLASS ACTION, COLLECTIVE ACTION, OR OTHER JOINT OR CONSOLIDATED BASIS...”
This analysis describes what Xfinity's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users cannot pool claims with others, which limits the practical ability to pursue small individual claims and eliminates the leverage that class or collective proceedings provide.
Interpretive note: The excerpt ends after item (I), suggesting additional prohibited categories may follow. The canonical claim covers only what is explicitly quoted.
The reader must pursue any claim against Xfinity individually; class, collective, joint, or consolidated proceedings are not available in arbitration or in court.
How other platforms handle this
if a court decides that any of the provisions in the Prohibition of Class and Representative Actions...is invalid or unenforceable because it would prevent the exercise of a non-waivable right to pursue public injunctive relief...
13.4 If any part of terms of this Section 12 is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section ...
If, after exhaustion of all appeals, any of these prohibitions...are found to be unenforceable with respect to a particular claim or request for relief...then such a claim or request for relief will be decided by a court of competent jurisdiction...
"THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED (I) ON A CLASS ACTION, COLLECTIVE ACTION, OR OTHER JOINT OR CONSOLIDATED BASIS...Excerpt from Xfinity's Terms of Service
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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Users cannot pool claims with others, which limits the practical ability to pursue small individual claims and eliminates the leverage that class or collective proceedings provide.
The reader must pursue any claim against Xfinity individually; class, collective, joint, or consolidated proceedings are not available in arbitration or in court.
ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.
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