Provision record
Xfinity · Xfinity Terms of Service · View original document ↗

Arbitration Hearing Location Convenient to User

Low severity Explicit document language Common · 205 of 352 platforms
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This analysis describes what Xfinity's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Tinder Medium

If an oral evidentiary hearing is requested, both Parties must be personally present at the hearing, regardless of whether either Party has retained counsel. Both Parties must personally attend the hearing.

Chegg Medium

If you prevail in arbitration, you may seek an award of reasonable attorneys' fees and expenses, to the extent permitted under applicable law.

Microsoft Copilot Medium

You may reject any change we make to section 15 (except address changes) by personally signing and sending us notice within 30 days of the change by U.S. Mail to the address in section 15.b.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Unless you and Comcast agree otherwise, any arbitration hearing will take place at a location convenient to you in the area where you reside when you notify Comcast of your Dispute.

Excerpt from Xfinity's Terms of Service

Provision details

Document information
Document
Xfinity Terms of Service
Entity
Xfinity
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-075724
Document ID
CA-D-00587
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Xfinity
Document: Xfinity Terms of Service
Record ID: CA-P-075724
Captured: UTC
URL: https://conductatlas.com/platform/xfinity/xfinity-terms-of-service/provision/CA-P-075724/arbitration-hearing-location-convenient-to-user/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Xfinity's Arbitration Hearing Location Convenient to User clause do?

The clause states: “Unless you and Comcast agree otherwise, any arbitration hearing will take place at a location convenient to you in the area where you reside when you notify Comcast of your Dispute.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.

Is ConductAtlas affiliated with Xfinity?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Xfinity.