Provision record
Xfinity · Xfinity Terms of Service · View original document ↗

Aggregate Liability Cap at $2500 or 3x Fees Paid

High severity High confidence Explicitdocumentlanguage Common · 292 of 352 platforms

Key Facts

Does Xfinity cap its aggregate liability?
Xfinity caps its aggregate liability arising out of or relating to the Terms at the greater of $2,500 or three times the aggregate amounts paid or payable by the user.
What is Xfinity's cap on aggregate liability?
Xfinity caps its aggregate liability arising out of or relating to the Terms at the greater of $2,500 or three times the aggregate amounts paid or payable by the user.
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This analysis describes what Xfinity's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The cap places a hard ceiling on any financial recovery a user can obtain from Xfinity regardless of the severity of the harm, and that ceiling may be low relative to actual damages.

Consumer impact (what this means for users)

The claim limits the maximum compensation a reader can recover from Xfinity to the greater of $2,500 or three times their total payments, no matter how large their actual loss.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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Monitoring

Xfinity has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING OUT OF, OR RELATING TO, THESE TERMS EXCEED THE GREATER OF: (A) $2,500; OR (B) THREE (3) TIMES THE AGGREGATE AMOUNTS PAID OR PAYABLE BY YOU TO US...

Excerpt from Xfinity's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Xfinity Terms of Service
Entity
Xfinity
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-075709
Document ID
CA-D-00587
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Xfinity
Document: Xfinity Terms of Service
Record ID: CA-P-075709
Captured: UTC
URL: https://conductatlas.com/platform/xfinity/xfinity-terms-of-service/provision/CA-P-075709/aggregate-liability-cap-at-2500-or-3x-fees-paid/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Xfinity's Aggregate Liability Cap at $2500 or 3x Fees Paid clause do?

The cap places a hard ceiling on any financial recovery a user can obtain from Xfinity regardless of the severity of the harm, and that ceiling may be low relative to actual damages.

How does this clause affect you?

The claim limits the maximum compensation a reader can recover from Xfinity to the greater of $2,500 or three times their total payments, no matter how large their actual loss.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with Xfinity?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Xfinity.