Provision record
Xbox · Xbox Terms of Use · View original document ↗

Disclaimer of Warranties

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Document Record

What it is

Microsoft and its affiliates, resellers, distributors, and vendors disclaim all express and implied warranties regarding the Services, providing them on an 'as is, with all faults, as available' basis, with the user bearing the entire risk of use.

This analysis describes what Xbox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a broad disclaimer of all warranties and conditions for the Services, qualified by the phrase 'to the extent permitted under your local law,' which preserves statutory consumer protections that may override the disclaimer in applicable jurisdictions.

Interpretive note: The practical scope of the disclaimer depends on applicable local law in each jurisdiction, which may preserve statutory consumer guarantees that override the contractual disclaimer.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Change history

added Aug 4, 2026

This new provision in all-caps explicitly disclaims all warranties and shifts all service reliability risk to users, limiting Microsoft's liability for service failures or inaccuracies.

View full change record →

Consumer impact (what this means for users)

Under this clause, Microsoft disclaims all express and implied warranties for the Services, and the agreement states that users bear the entire risk of use. The disclaimer is explicitly qualified by applicable local law, which means statutory consumer protections in relevant jurisdictions may limit the disclaimer's practical scope.

Cross-platform context

See how other platforms handle Disclaimer of Warranties and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
MICROSOFT, AND OUR AFFILIATES, RESELLERS, DISTRIBUTORS, AND VENDORS, MAKE NO WARRANTIES, EXPRESS OR IMPLIED, GUARANTEES OR CONDITIONS WITH RESPECT TO YOUR USE OF THE SERVICES. YOU UNDERSTAND THAT USE OF THE SERVICES IS AT YOUR OWN RISK AND THAT WE PROVIDE THE SERVICES ON AN 'AS IS' BASIS 'WITH ALL FAULTS' AND 'AS AVAILABLE.' YOU BEAR THE ENTIRE RISK OF USING THE SERVICES. MICROSOFT DOESN'T GUARANTEE THE ACCURACY OR TIMELINESS OF THE SERVICES. TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAW, WE EXCLUDE ANY IMPLIED W

Excerpt from Xbox's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Broad warranty disclaimers in consumer contracts interact with EU Consumer Rights Directive and UK Consumer Rights Act 2015 provisions that establish mandatory statutory guarantees for digital services and products that cannot be …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Xbox Terms of Use
Entity
Xbox
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-014340
Document ID
CA-D-00185
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
May 7, 2026 18:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Xbox
Document: Xbox Terms of Use
Record ID: CA-P-014340
Captured: 2026-05-07 18:08:42 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/xbox/xbox-terms-of-use/provision/CA-P-014340/disclaimer-of-warranties/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Xbox's Disclaimer of Warranties clause do?

This provision establishes a broad disclaimer of all warranties and conditions for the Services, qualified by the phrase 'to the extent permitted under your local law,' which preserves statutory consumer protections that may override the disclaimer in applicable jurisdictions.

How does this clause affect you?

Under this clause, Microsoft disclaims all express and implied warranties for the Services, and the agreement states that users bear the entire risk of use. The disclaimer is explicitly qualified by applicable local law, which means statutory consumer protections in relevant jurisdictions may limit the disclaimer's practical scope.

Is ConductAtlas affiliated with Xbox?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Xbox.