Provision record
xAI · xAI Terms of Service · View original document ↗

Paid Subscription Payments Are Non-Refundable

High confidence Common · 173 of 343 platforms
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This analysis describes what xAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users who cancel a paid subscription cannot recover amounts already paid, except where applicable law mandates a refund.

Recent Activity

This document changed recently

High Oct 16, 2026

The updated terms establish mandatory dispute resolution in Texas courts under Texas law, with arbitration as a fallback, and require users to waive class action rights. X credential login data now transfers automatically to SpaceXSI accounts rather than requiring opt-in election. The terms introduce new provisions for beta features (provided as-is without warranty or support) and business domain accounts (subject to employer administrator access). Parents and guardians are explicitly responsible for minor use, though the terms state that age-appropriate controls are applied as required by law. You can review the updated Privacy Policy to understand how personal information is handled, and you may choose whether to use beta or trial features.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Users who cancel their paid subscription will not receive a refund for amounts already paid, unless law requires otherwise.

How other platforms handle this

Hims & Hers

If you request a refund and you have not received any Testing Services prior to your subscription renewal date, we will provide you with a full refund.

Teachable

For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.

Gumroad

the Buyer will not be eligible for a prorated refund of any portion of the Subscription price paid for the then-current Subscription Period.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You can cancel your paid subscription at any time; however, payments already made are non-refundable, except where required by law.

Excerpt from xAI's Terms of Service

Provision details

Document information
Document
xAI Terms of Service
Entity
xAI
Date stated by the document
Oct. 12, 2026
As printed in xAI’s text (version CA-V-007592), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-001413, captured May 5, 2026
Record ID
CA-P-040372
Document ID
CA-D-000327
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-001413)
2f19adf4ee1546ca08fbc56fe012965f9bc62251e35996e028bbd9bf5923b67e
Analysis generated
May 8, 2026 10:51 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-001413, captured May 5, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007592, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: xAI
Document: xAI Terms of Service
Record ID: CA-P-040372
Version: CA-V-001413
Captured: 2026-05-05 08:53:42 UTC
SHA-256: 2f19adf4ee1546ca…
URL: https://conductatlas.com/platform/xai/xai-terms-of-service/provision/CA-P-040372/paid-subscription-payments-are-non-refundable/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does xAI's Paid Subscription Payments Are Non-Refundable clause do?

Users who cancel a paid subscription cannot recover amounts already paid, except where applicable law mandates a refund.

How does this clause affect you?

Users who cancel their paid subscription will not receive a refund for amounts already paid, unless law requires otherwise.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 173 platforms. See the full comparison.

Is ConductAtlas affiliated with xAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by xAI.