Provision record
Wyze · Wyze Terms of Service · View original document ↗

Customer Support No Emergency Service

Medium severity Common · 238 of 352 platforms
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This analysis describes what Wyze's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

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▸ View Original Clause Language DOCUMENT RECORD
"
Any customer service and support offered and provided by Wyze is not an emergency or 911 service, a dispatch center, an emergency service provider or dispatch service, or a lifesaving solution

Excerpt from Wyze's Terms of Service

Provision details

Document information
Document
Wyze Terms of Service
Entity
Wyze
Date stated by the document
Aug. 29, 2025
As printed in Wyze’s text (version CA-V-004913), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-004913, captured July 15, 2026
Record ID
CA-P-049975
Document ID
CA-D-000583
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004913)
0fb46d463c22f0b409413c32c7f0755dfa2553f917f32772c67beb5f8e4b9e96
Analysis generated
May 8, 2026 04:43 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004913, captured July 15, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Wyze
Document: Wyze Terms of Service
Record ID: CA-P-049975
Version: CA-V-004913
Captured: 2026-07-15 01:00:23 UTC
SHA-256: 0fb46d463c22f0b4…
URL: https://conductatlas.com/platform/wyze/wyze-terms-of-service/provision/CA-P-049975/customer-support-no-emergency-service/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Wyze's Customer Support No Emergency Service clause do?

The clause states: “Any customer service and support offered and provided by Wyze is not an emergency or 911 service, a dispatch center, an emergency service provider or dispatch service, or a lifesaving solution”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 238 platforms. See the full comparison.

Is ConductAtlas affiliated with Wyze?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wyze.