Writer · Writer Terms of Service · View original document ↗

Limitation of Liability

High severity Medium confidence Explicitdocumentlanguage Common · 265 of 343 platforms
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Recent governance activity Writer recorded 17 documented changes in the last 30 days.
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Document Record

What it is

This provision caps Writer's total liability for any claim arising from the terms or use of the services at the amount the user paid to Writer in the 12 months prior to the claim.

This analysis describes what Writer's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes a ceiling on Writer's financial exposure for any single claim or aggregate claims, which may be materially insufficient for enterprise customers whose use cases involve high-value business processes or regulated activities. The phrase 'to the maximum extent permitted by law' acknowledges that applicable law may constrain this cap in certain jurisdictions.

Interpretive note: The clause includes the qualifier 'to the maximum extent permitted by law,' meaning enforceability and the applicable cap amount may vary by jurisdiction and claim type.

Change history

modified May 21, 2026

Removed the $100 floor cap, capitalized entire provision, and expanded language to explicitly reference 'inability to use' and future payments ('are payable').

View full change record →

Consumer impact (what this means for users)

Under this provision, the maximum recovery available from Writer for any dispute is limited to fees paid in the prior 12-month period, regardless of the nature or magnitude of the alleged harm. This cap applies to all claims arising from the terms or use of the platform, subject to limitations imposed by applicable law.

How other platforms handle this

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

Hulu Medium

You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WRITER'S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE AMOUNTS YOU HAVE PAID OR ARE PAYABLE BY YOU TO WRITER IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE CLAIM.

— Excerpt from Writer's Writer Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Limitation of liability clauses are subject to assessment under applicable commercial law, including the Uniform Commercial Code in the US and national contract law in the EU. In consumer-facing contexts, such clauses may face scrutiny under Directive 93/13/EEC in the EU. The phrase 'to the maximum extent permitted by law' signals awareness that applicable law may limit enforcement of this cap in certain jurisdictions. (2) GOVERNANCE EXPOSURE: High for enterprise customers. A 12-month fee cap creates significant contractual risk for customers using Writer for high-value or regulated use cases such as financial research, clinical trial support, or legal document generation, where errors in AI-generated output could result in losses exceeding annual subscription fees. (3) JURISDICTION FLAGS: EU member states may impose mandatory liability thresholds that supersede contractual caps in certain circumstances, particularly where gross negligence or intentional misconduct is involved. California and other US states may have statutory provisions limiting the enforceability of liability caps in specific categories of harm. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should negotiate enhanced liability provisions or seek contractual indemnification coverage for high-risk use cases. Vendors reselling or integrating Writer's platform should assess whether the upstream liability cap creates downstream exposure gaps. Insurance coverage assessments should account for the contractual cap. (5) COMPLIANCE CONSIDERATIONS: Legal teams deploying Writer in regulated industries should document the liability cap as a vendor risk factor and assess whether it is acceptable under their internal risk management frameworks. Where Writer is used in connection with personally identifiable information or regulated data, the liability cap may not adequately cover regulatory fines or remediation costs, which should be addressed in data processing agreements or supplemental contractual arrangements.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive commercial practices, including liability limitation clauses in consumer-facing digital service agreements.
    File a complaint →

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Writer Terms of Service
Entity
Writer
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-006034
Document ID
CA-D-00518
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6654a9d1a231059040220ff0b95a20c142623d096744b1aaa2076768a270c6df
Analysis generated
May 21, 2026 00:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Writer
Document: Writer Terms of Service
Record ID: CA-P-006034
Captured: 2026-05-21 00:58:35 UTC
SHA-256: 6654a9d1a2310590…
URL: https://conductatlas.com/platform/writer/writer-terms-of-service/limitation-of-liability/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Writer's Limitation of Liability clause do?

This clause establishes a ceiling on Writer's financial exposure for any single claim or aggregate claims, which may be materially insufficient for enterprise customers whose use cases involve high-value business processes or regulated activities. The phrase 'to the maximum extent permitted by law' acknowledges that applicable law may constrain this cap in certain jurisdictions.

How does this clause affect you?

Under this provision, the maximum recovery available from Writer for any dispute is limited to fees paid in the prior 12-month period, regardless of the nature or magnitude of the alleged harm. This cap applies to all claims arising from the terms or use of the platform, subject to limitations imposed by applicable law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with Writer?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Writer.