If something goes wrong with Wix's service and you suffer losses, the most Wix will pay you is either what you paid them in the past year or $1,000, whichever is higher.
This analysis describes what Wix's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
For businesses that depend on Wix to host customer-facing websites and generate revenue, actual losses from an outage or data loss could far exceed $1,000, leaving them with little financial recourse despite significant harm.
Interpretive note: Enforceability of this cap against consumers in the EU, UK, and certain US states depends on local mandatory consumer protection law, which may limit the cap's application regardless of the governing law clause.
This clause means that if Wix's platform failure, data loss, or service disruption causes your business significant financial damage, your ability to recover that loss through a claim against Wix is capped at a relatively small amount regardless of actual harm suffered.
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"To the maximum extent permitted by law, the aggregate liability of Wix and/or its officers, employees, agents, affiliates and service providers in connection with the Wix Services will be limited to the greater of: (I) the amounts paid by you to Wix for use of the Wix Services in the twelve (12) months prior to the claim; or (II) USD $1,000.Excerpt from Wix's Terms of Use
REGULATORY LANDSCAPE: Liability limitation clauses in consumer contracts may be subject to challenge under EU Directive 93/13/EEC on unfair contract terms, which prohibits terms that create a significant imbalance between the parties to the consumer's …
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For businesses that depend on Wix to host customer-facing websites and generate revenue, actual losses from an outage or data loss could far exceed $1,000, leaving them with little financial recourse despite significant harm.
This clause means that if Wix's platform failure, data loss, or service disruption causes your business significant financial damage, your ability to recover that loss through a claim against Wix is capped at a relatively small amount regardless of actual harm suffered.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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