“Upon your request, we will delete the personal information we have collected from you, subject to certain legally permissible exceptions.”
This analysis describes what Wix's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users have a right to deletion, but that right is not absolute—legally permissible exceptions mean some personal information may be retained despite a deletion request.
Interpretive note: The clause name references U.S. residents, but the excerpt text does not explicitly restrict the right to U.S. residents. The canonical claim is based solely on the excerpt language.
You can request that Wix delete your personal information, but Wix may retain some data under legally permissible exceptions.
How other platforms handle this
The CCPA provides California residents specific rights to delete their personal data that we collected from them and retained, subject to certain exceptions (the "right to delete").
Right to Know: The right to request details about the Personal Information we collect, use, or disclose, as well as information about our data practices.
The right to request that we disclose to you the personal information we collect, use, or disclose about you, and information about our data practices.
"Upon your request, we will delete the personal information we have collected from you, subject to certain legally permissible exceptions.Excerpt from Wix's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Users have a right to deletion, but that right is not absolute—legally permissible exceptions mean some personal information may be retained despite a deletion request.
You can request that Wix delete your personal information, but Wix may retain some data under legally permissible exceptions.
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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