Provision record
Windsurf · Windsurf Terms of Service · View original document ↗

All Payments Generally Non-Refundable

High severity High confidence Explicit document language Common · 176 of 352 platforms

Key Facts · in the document’s own words

Are Windsurf's payments refundable?
“Except as expressly provided in these Terms or where required by law, all payments are non-refundable.”
Version CA-V-006787, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Windsurf treats all payments as non-refundable except as expressly provided in the Terms or where required by law.
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This analysis describes what Windsurf's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The default non-refundable rule means customers cannot recover payments simply by cancelling or being dissatisfied; a refund right must be either explicitly granted in the Terms or compelled by applicable law.

Consumer impact (what this means for users)

You will not receive a refund for payments made to Windsurf unless a specific Terms provision or applicable law entitles you to one.

How other platforms handle this

Instacart Medium

Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.

DoorDash Medium

All purchases of DashPass Gift Subscriptions are final and non-refundable.

AWS Bedrock Medium

Payments for AWS Security Assurances Services are not refundable.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Except as expressly provided in these Terms or where required by law, all payments are non-refundable.

Excerpt from Windsurf's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Windsurf Terms of Service
Entity
Windsurf
Date stated by the document
June 30, 2026
As printed in Windsurf’s text (version CA-V-006787), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-006787, captured Sept. 11, 2026
Record ID
CA-P-047560
Document ID
CA-D-000487
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006787)
325f932fce06d8e7edd00509f43f011ca64d49a61a1ff9a7e7211946379a8f72
Analysis generated
July 9, 2026 04:42 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006787 (checked Oct. 5, 2026)
Citation Record
Entity: Windsurf
Document: Windsurf Terms of Service
Record ID: CA-P-047560
Version: CA-V-006787
Captured: 2026-09-11 00:59:12 UTC
SHA-256: 325f932fce06d8e7…
URL: https://conductatlas.com/platform/windsurf/windsurf-terms-of-service/provision/CA-P-047560/all-payments-generally-non-refundable/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Windsurf's All Payments Generally Non-Refundable clause do?

The default non-refundable rule means customers cannot recover payments simply by cancelling or being dissatisfied; a refund right must be either explicitly granted in the Terms or compelled by applicable law.

How does this clause affect you?

You will not receive a refund for payments made to Windsurf unless a specific Terms provision or applicable law entitles you to one.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 176 platforms. See the full comparison.

Is ConductAtlas affiliated with Windsurf?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Windsurf.