Provision record
Windsurf · Cognition Platform Terms of Service · View original document ↗

All Payments Generally Non-Refundable

High confidence Common · 172 of 343 platforms

Key Facts · in the document’s own words

Are Windsurf's payments refundable?
“Except as expressly provided in these Terms or where required by law, all payments are non-refundable.”
Version CA-V-006787, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Windsurf treats all payments as non-refundable except as expressly provided in the Terms or where required by law.
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This analysis describes what Windsurf's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The default non-refundable rule means customers cannot recover payments simply by cancelling or being dissatisfied; a refund right must be either explicitly granted in the Terms or compelled by applicable law.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

You will not receive a refund for payments made to Windsurf unless a specific Terms provision or applicable law entitles you to one.

How other platforms handle this

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

Kling AI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Except as expressly provided in these Terms or where required by law, all payments are non-refundable.

Excerpt from Windsurf's Cognition Platform Terms of Service

Provision details

Document information
Document
Cognition Platform Terms of Service
Entity
Windsurf
Date stated by the document
June 30, 2026
As printed in Windsurf’s text (version CA-V-006787), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-006787, captured Sept. 11, 2026
Record ID
CA-P-047560
Document ID
CA-D-000487
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006787)
325f932fce06d8e7edd00509f43f011ca64d49a61a1ff9a7e7211946379a8f72
Analysis generated
July 9, 2026 04:42 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006787, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Windsurf
Document: Cognition Platform Terms of Service
Record ID: CA-P-047560
Version: CA-V-006787
Captured: 2026-09-11 00:59:12 UTC
SHA-256: 325f932fce06d8e7…
URL: https://conductatlas.com/platform/windsurf/cognition-platform-terms-of-service/provision/CA-P-047560/all-payments-generally-non-refundable/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Windsurf's All Payments Generally Non-Refundable clause do?

The default non-refundable rule means customers cannot recover payments simply by cancelling or being dissatisfied; a refund right must be either explicitly granted in the Terms or compelled by applicable law.

How does this clause affect you?

You will not receive a refund for payments made to Windsurf unless a specific Terms provision or applicable law entitles you to one.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Windsurf?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Windsurf.