Whoop · Whoop Terms of Use · View original document ↗

Thirty-Day Return Policy for WHOOP Device

Medium severity High confidence Explicitdocumentlanguage Common · 174 of 352 platforms
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This analysis describes what Whoop's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The refund window is fixed at thirty days from receipt, the refund covers only the Initial Membership Fee, and return shipping costs fall on the member, all of which limit the practical value of the guarantee.

Consumer impact (what this means for users)

The reader may cancel and return the device within thirty days of receipt and receive a full refund of the Initial Membership Fee, minus the cost of return shipping which the reader must pay.

How other platforms handle this

Best Buy Medium

Marketplace Products purchased from a Marketplace Seller can be returned to the Marketplace Seller, subject to the Marketplace Seller's return policy or, for certain products, to Best Buy, subject to Best Buy's Return and Exchange Policy.

Ledger Medium

For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.

Wise Medium

We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.

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▸ View Original Clause Language DOCUMENT RECORD
"
You may cancel your Membership and return your WHOOP Device (at your own cost) for any reason within thirty (30) days of receipt of your WHOOP Device for a full refund of the Initial Membership Fee...less return shipping costs.

— Excerpt from Whoop's Whoop Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Whoop Terms of Use
Entity
Whoop
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-060157
Document ID
CA-D-00739
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5f29e9584b02ee1892d283283b7b7e2feeff5fcd158e60267b251c22ec840a80
Analysis generated
May 20, 2026 22:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Whoop
Document: Whoop Terms of Use
Record ID: CA-P-060157
Captured: 2026-05-20 22:54:47 UTC
SHA-256: 5f29e9584b02ee18…
URL: https://conductatlas.com/platform/whoop/whoop-terms-of-use/provision/CA-P-060157/thirty-day-return-policy-for-whoop-device/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Whoop's Thirty-Day Return Policy for WHOOP Device clause do?

The refund window is fixed at thirty days from receipt, the refund covers only the Initial Membership Fee, and return shipping costs fall on the member, all of which limit the practical value of the guarantee.

How does this clause affect you?

The reader may cancel and return the device within thirty days of receipt and receive a full refund of the Initial Membership Fee, minus the cost of return shipping which the reader must pay.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 174 platforms. See the full comparison.

Is ConductAtlas affiliated with Whoop?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Whoop.