Whatnot · Whatnot Legal Terms · View original document ↗

Shipping fee refunded if buyer picks up within five days

Medium severity Explicitdocumentlanguage Common · 175 of 352 platforms
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Recent governance activity Whatnot recorded 6 documented changes in the last 30 days.
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This analysis describes what Whatnot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

High Jun 24, 2026

The updated Influencer Engagement Agreement now requires all disputes between influencers and Whatnot to be resolved through binding arbitration under the Terms of Service Section 21, rather than through California state or federal courts. This replaces the previous language permitting influencers to pursue legal claims in Los Angeles courts and waives jury trial rights. The agreement also removes language that explicitly limited dispute resolution to claims arising solely from the Influencer Agreement, extending arbitration to disputes relating to Whatnot Platform use and the influencer-platform relationship.

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Medium Jun 18, 2026

The new Australian Creator Program Terms establish binding legal requirements for creators submitting video content and promotional codes. Creators grant Whatnot a non-exclusive, worldwide, irrevocable license to use submitted videos across platforms (organic and paid social media, television, in-app, websites, and more) for one year from submission. The terms require creators to comply with Australian Consumer Law, AANA ethical standards, and AiMCO guidelines, with explicit disclosure requirements when promoting Whatnot or affiliated products. Rewards for approved Shopping Hauls submissions are issued within 30 business days of receiving both ad codes and raw video. You can review the specific disclosure and content standards on the Program Page before submitting content.

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High Jun 16, 2026

Under the updated agreement, Australian sellers can no longer resolve disputes through court proceedings in Los Angeles. Instead, all disputes related to the Whatnot platform or the seller relationship must be resolved through mandatory individual arbitration under Whatnot's main Terms of Service. The updated terms eliminate the jury trial waiver provision and replace court access with binding arbitration, with limited exceptions only as expressly permitted in the main Terms of Service.

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How other platforms handle this

Ledger Medium

You must return the item to Ledger... without undue delay and in any event no later than fourteen days after you have let Ledger know of your decision to withdraw from this agreement.

Wise Medium

We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.

DeepL Medium

we shall reimburse to you all payments received from you...without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this Agreement. We will carry out such reimbursement using the same means of payment as you used for the init...

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▸ View Original Clause Language DOCUMENT RECORD
"
Upon verification that Buyer has picked up the purchased Item within five (5) days from the date the purchased Item is made available for pickup, the Shipping Fee will be refunded to Buyer within a reasonable time period.

— Excerpt from Whatnot's Whatnot Legal Terms

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Whatnot Legal Terms
Entity
Whatnot
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-057147
Document ID
CA-D-00732
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f9f4abe041f05f55b02d263028e84e0962ca631bce26c5da097dbb9e52b74f77
Analysis generated
July 9, 2026 09:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Whatnot
Document: Whatnot Legal Terms
Record ID: CA-P-057147
Captured: 2026-07-09 09:50:11 UTC
SHA-256: f9f4abe041f05f55…
URL: https://conductatlas.com/platform/whatnot/whatnot-legal-terms/provision/CA-P-057147/shipping-fee-refunded-if-buyer-picks-up-within-five-days/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Whatnot's Shipping fee refunded if buyer picks up within five days clause do?

The clause states: “Upon verification that Buyer has picked up the purchased Item within five (5) days from the date the purchased Item is made available for pickup, the Shipping Fee will be refunded to Buyer within a reasonable time period.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 175 platforms. See the full comparison.

Is ConductAtlas affiliated with Whatnot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Whatnot.