The policy states that Whatnot does not direct its services to children under 13 and does not knowingly collect their personal information; if such data is identified, the policy states it will be deleted.
This analysis describes what Whatnot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision asserts COPPA compliance by excluding users under 13 from the platform and committing to deletion of inadvertently collected data from that age group; the operational adequacy of age verification mechanisms determines the practical effect of this commitment.
The updated Influencer Engagement Agreement now requires all disputes between influencers and Whatnot to be resolved through binding arbitration under the Terms of Service Section 21, rather than through California state or federal courts. This replaces the previous language permitting influencers to pursue legal claims in Los Angeles courts and waives jury trial rights. The agreement also removes language that explicitly limited dispute resolution to claims arising solely from the Influencer Agreement, extending arbitration to disputes relating to Whatnot Platform use and the influencer-platform relationship.
View change record →The new Australian Creator Program Terms establish binding legal requirements for creators submitting video content and promotional codes. Creators grant Whatnot a non-exclusive, worldwide, irrevocable license to use submitted videos across platforms (organic and paid social media, television, in-app, websites, and more) for one year from submission. The terms require creators to comply with Australian Consumer Law, AANA ethical standards, and AiMCO guidelines, with explicit disclosure requirements when promoting Whatnot or affiliated products. Rewards for approved Shopping Hauls submissions are issued within 30 business days of receiving both ad codes and raw video. You can review the specific disclosure and content standards on the Program Page before submitting content.
View change record →Under the updated agreement, Australian sellers can no longer resolve disputes through court proceedings in Los Angeles. Instead, all disputes related to the Whatnot platform or the seller relationship must be resolved through mandatory individual arbitration under Whatnot's main Terms of Service. The updated terms eliminate the jury trial waiver provision and replace court access with binding arbitration, with limited exceptions only as expressly permitted in the main Terms of Service.
View change record →The provision was condensed, changing from 'as quickly as possible' to 'take steps to delete,' added a 'without parental consent' qualifier, and removed the contact email instruction.
View full change record →Under this provision, Whatnot asserts that users under 13 are not permitted on the platform and that any personal information identified as belonging to a child under 13 will be deleted; parents or guardians who believe a child's data has been collected can contact Whatnot to request deletion.
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to object to profiling activities based on our own legitimate interests
"Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.Excerpt from Whatnot's Legal Terms
1) REGULATORY LANDSCAPE: This provision directly engages COPPA, enforced by the FTC, which requires verifiable parental consent before collecting personal information from children under 13.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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This provision asserts COPPA compliance by excluding users under 13 from the platform and committing to deletion of inadvertently collected data from that age group; the operational adequacy of age verification mechanisms determines the practical effect of this commitment.
Under this provision, Whatnot asserts that users under 13 are not permitted on the platform and that any personal information identified as belonging to a child under 13 will be deleted; parents or guardians who believe a child's data has been collected can contact Whatnot to request deletion.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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