The agreement establishes that Customer is solely responsible for exporting its data before the agreement ends, that W&B will delete Customer Data upon termination in accordance with its policies, and that post-termination deletion requests submitted to support@wandb.com will be initiated within 30 days.
This analysis describes what Weights & Biases's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision places the full burden of data export on the Customer before termination, and the deletion timeline of 30 days for post-termination requests should be assessed against applicable data protection law requirements in relevant jurisdictions.
Interpretive note: The document states W&B will 'initiate' deletion within 30 days but does not specify when deletion will be completed, which may create ambiguity regarding compliance with GDPR Article 17 and other regulatory deletion timelines.
The updated agreement no longer includes language stating that a previously executed written agreement between Customer and W&B would govern and supersede the master service agreement. This removal eliminates explicit recognition of contractual hierarchy that may have applied to customers with signed agreements predating the master terms. The practical effect depends on whether such customers have separate agreements in place and how contract interpretation and applicable law would treat the relationship between a posted master agreement and a signed customer agreement absent explicit supersession language.
View change record →The updated Terms of Service no longer include the previous statement that services would become inaccessible from certain locations starting September 1st, 2025. This removal means the geographic restriction that was previously announced in the agreement is no longer formally stated in the current terms. Users who were affected by or concerned about the prior restriction should review current documentation to confirm whether any geographic limitations remain in effect.
View change record →Under this clause, customers who do not export their data before account termination or subscription expiration may lose access to that data, as the agreement places sole export responsibility on the Customer. Post-termination deletion requests can be submitted to support@wandb.com, and W&B states it will initiate deletion within 30 days of receipt.
Cross-platform context
See how other platforms handle Customer Data Deletion and Export Responsibility on Termination and similar clauses.
Compare across platforms →"Customer is solely responsible for exporting Customer Data from the Software or Service prior to expiration or termination of this Agreement, in accordance with the Documentation. Upon termination or expiration of this Agreement, W&B will delete Customer Data in accordance with its policies. Customer may also request deletion of Customer Data post-termination by submitting an email request to support@wandb.com, and W&B will initiate deletion within 30 days of receipt.Excerpt from Weights & Biases's Terms of Service
1) REGULATORY LANDSCAPE: GDPR Article 17 establishes a right to erasure and imposes specific timelines on data controllers and processors.
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This provision places the full burden of data export on the Customer before termination, and the deletion timeline of 30 days for post-termination requests should be assessed against applicable data protection law requirements in relevant jurisdictions.
Under this clause, customers who do not export their data before account termination or subscription expiration may lose access to that data, as the agreement places sole export responsibility on the Customer. Post-termination deletion requests can be submitted to support@wandb.com, and W&B states it will initiate deletion within 30 days of receipt.
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