Waze · Waze Terms of Use · View original document ↗

Liability Limitation and Disclaimer of Warranties

Medium severity Medium confidence Explicitdocumentlanguage Rare · 2 of 343 platforms
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Document Record

What it is

Waze makes no guarantees that the navigation service will be accurate, available, or error-free, and accepts no liability if the app gives incorrect directions or fails to work as expected.

This analysis describes what Waze's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This disclaimer allocates risk by specifying that Waze makes no contractual assurances regarding service performance, reliability, or fitness for specific uses. The provision establishes the baseline legal framework governing what Waze warrants to users under the agreement.

Interpretive note: The enforceability of the full warranty disclaimer depends on jurisdiction; EU and UK consumer protection law may limit its scope for individual consumers.

Clause Stability Stable

0
Changes
3
Months Monitored
May 10, 2026
First Seen
May 11, 2026
Last Seen
This clause type exists across 912 other provisions on other platforms.

Consumer impact (what this means for users)

If Waze provides inaccurate navigation data that results in harm, the terms disclaim liability to the fullest extent permitted by law, limiting users' ability to seek compensation through the service.

How other platforms handle this

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Grammarly Medium

THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GRAMMARLY DOES NOT WARRANT THAT THE SERVICES WILL BE UN...

Replit Medium

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. REPLIT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED...

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▸ View Original Clause Language DOCUMENT RECORD
"
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WAZE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WAZE DISCLAIMS ALL WARRANTIES.

— Excerpt from Waze's Waze Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: Blanket disclaimer of warranties is standard in software terms of service but may be limited by consumer protection legislation in EU member states (where the Consumer Rights Directive and national implementations provide implied warranties that cannot be contractually excluded for consumers), the UK (Consumer Rights Act 2015), and in certain US states. The FTC Act prohibits unfair or deceptive practices, which may bear on the adequacy of safety-related disclosures for a navigation product. 2) GOVERNANCE EXPOSURE: Medium. The disclaimer is standard legal boilerplate but carries heightened practical significance for a navigation application used in safety-critical driving contexts. In jurisdictions with mandatory consumer protection floors, the disclaimer may be partially unenforceable against individual consumers. 3) JURISDICTION FLAGS: EU consumers retain statutory rights that cannot be waived by contract under the Consumer Rights Directive, limiting the enforceability of a total warranty disclaimer. UK users have similar protections under the Consumer Rights Act 2015. The disclaimer is more likely to be fully operative against US users, though state-level consumer protection statutes may provide limited exceptions. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprises deploying Waze for commercial fleet or logistics purposes should not rely on the app's navigation accuracy without independent verification mechanisms, given the broad disclaimer. Insurance and liability frameworks for commercial use should account for the absence of any service level guarantee. 5) COMPLIANCE CONSIDERATIONS: Legal teams advising on EU or UK deployments should note that the disclaimer's enforceability against consumers is limited by mandatory law. Product liability and safety assessments for enterprise use should not assume contractual disclaimers eliminate all legal exposure in the event of a navigation-related incident.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive consumer-facing disclaimers, particularly where safety-related services are involved
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Waze Terms of Use
Entity
Waze
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009461
Document ID
CA-D-00322
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c3c106665652873f4f226b0056c0704a8b79ad29b1cf9843357cb516a651a19f
Analysis generated
May 10, 2026 18:48 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Waze
Document: Waze Terms of Use
Record ID: CA-P-009461
Captured: 2026-05-10 18:48:06 UTC
SHA-256: c3c106665652873f…
URL: https://conductatlas.com/platform/waze/waze-terms-of-use/liability-limitation-and-disclaimer-of-warranties/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Waze's Liability Limitation and Disclaimer of Warranties clause do?

This disclaimer allocates risk by specifying that Waze makes no contractual assurances regarding service performance, reliability, or fitness for specific uses. The provision establishes the baseline legal framework governing what Waze warrants to users under the agreement.

How does this clause affect you?

If Waze provides inaccurate navigation data that results in harm, the terms disclaim liability to the fullest extent permitted by law, limiting users' ability to seek compensation through the service.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with Waze?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Waze.