Provision record
Verizon · Verizon Privacy Policy (Summary) · View original document ↗

Optional Personalized Advertising and Behavioral Insights Programs

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Document Record

What it is

The policy discloses two categories of optional programs: one authorizing Verizon and third parties to serve personalized advertisements and to verify customer identity, and another that analyzes de-identified customer data to generate aggregate behavioral insights.

This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

These provisions authorize data processing by Verizon and unspecified third parties for personalized advertising and behavioral analytics purposes; the policy characterizes these as optional, but the scope of third-party access, the standards applied to de-identification, and the nature of identity verification data flows are not specified in this summary document, creating compliance review obligations under CCPA, FTC data broker guidance, and applicable state advertising and analytics regulations.

Interpretive note: The summary does not identify which third parties receive customer data under the advertising program, does not specify the de-identification methodology applied to the insights program, and does not describe the data scope of the identity verification program, creating interpretive uncertainty about the full operational scope.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under these provisions, the agreement authorizes Verizon and third parties to use customer information for personalized advertising and identity verification, and authorizes a separate program using de-identified customer data to produce aggregate behavioral reports. Customers may opt out of these programs through choices described in the policy.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Access the Verizon Privacy Dashboard to opt out of personalized advertising programs, behavioral insights programs, and identity verification data uses as described in the policy.

Cross-platform context

See how other platforms handle Optional Personalized Advertising and Behavioral Insights Programs and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
We have optional programs that allow Verizon and third parties to show you advertisements that are more personalized and useful to you or to help third parties verify your identity. Another program develops insights by analyzing de-identified customer information and reporting on aggregate behaviors.

Excerpt from Verizon's Privacy Policy (Summary)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The personalized advertising program engages CCPA and CPRA provisions governing sale and sharing of personal information for cross-context behavioral advertising, which require opt-out rights and in some cases opt-in consent for sensitive …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Verizon Privacy Policy (Summary)
Entity
Verizon
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-015593
Document ID
CA-D-00338
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7f0816bfbd1b2adb144e6a85b9b296f6f1d8dc0751da636bc2b7ed471d79c51a
Analysis generated
April 28, 2026 05:59 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Verizon
Document: Verizon Privacy Policy (Summary)
Record ID: CA-P-015593
Captured: 2026-04-28 05:59:09 UTC
SHA-256: 7f0816bfbd1b2adb…
URL: https://conductatlas.com/platform/verizon/verizon-privacy-policy-summary/provision/CA-P-015593/optional-personalized-advertising-and-behavioral-insights-programs/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Verizon's Optional Personalized Advertising and Behavioral Insights Programs clause do?

These provisions authorize data processing by Verizon and unspecified third parties for personalized advertising and behavioral analytics purposes; the policy characterizes these as optional, but the scope of third-party access, the standards applied to de-identification, and the nature of identity verification data flows are not specified in this summary document, creating compliance review obligations under CCPA, FTC data broker guidance, …

How does this clause affect you?

Under these provisions, the agreement authorizes Verizon and third parties to use customer information for personalized advertising and identity verification, and authorizes a separate program using de-identified customer data to produce aggregate behavioral reports. Customers may opt out of these programs through choices described in the policy.

Is ConductAtlas affiliated with Verizon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Verizon.