This analysis describes what Vercel's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who cancel, downgrade, or experience service issues are not entitled to refunds unless a specific written exception exists in the Agreement.
The updated terms establish a new framework for Managed Teams and Managed Accounts. If your account uses an email address on a domain provisioned or verified by a Managed Team (such as your work email), Vercel may suspend your personal account and provision a new managed account governed by separate terms between your employer and Vercel, not by this Agreement. Vercel will notify you at that email address and allow a reasonable period to move your content to a different email address before potentially terminating the suspended account. Your managed account will be governed by the terms between the Managed Team owner and Vercel, while any account you maintain at a different email address continues to be governed by this Agreement.
View change record →Readers cannot recover fees paid to Vercel unless the Agreement itself contains an explicit refund provision.
How other platforms handle this
Unless you cancel for one of the reasons in the next bullet, you'll be entitled to a full refund (no matter how close your journey is). Any Private Transportation: If the change is just a new driver, a new Service Provider, or a new (similar) vehicle, you won't be entitled to a refund
If Customer terminates this Agreement because of Linear's uncured breach, Linear will refund any unused, prepaid Fees for the remainder of the then-current Subscription Period.
Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.
"All fees are non-refundable, except as expressly stated otherwise in this Agreement.Excerpt from Vercel's Terms of Service
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Users who cancel, downgrade, or experience service issues are not entitled to refunds unless a specific written exception exists in the Agreement.
Readers cannot recover fees paid to Vercel unless the Agreement itself contains an explicit refund provision.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Vercel.