Provision record
Venmo · Venmo Privacy Policy · View original document ↗

Biometric Face Scan Collection

High severity Medium confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The policy states that Venmo collects face scan data from users who provide consent through the in-app user experience, for the stated purposes of account authentication and fraud and risk management.

This analysis describes what Venmo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision authorizes collection of biometric identifiers in the form of face scans, a category of data that is subject to specific statutory requirements in several U.S. states including Illinois, Texas, and Washington. The consent mechanism is described as occurring within the user experience, but the policy does not specify the form, timing, or revocability of that consent.

Interpretive note: The policy does not specify the form, timing, or revocability of biometric consent, nor does it identify whether a standalone biometric retention schedule exists, creating uncertainty about compliance with state biometric statutes.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, Venmo collects face scan data from users who consent within the app, retaining it under the same 10-year post-relationship retention schedule stated elsewhere in the policy. The agreement does not specify a standalone mechanism for users to withdraw biometric consent or request deletion of face scan data independently of a full account deletion request.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Log in to your Venmo account through a browser, navigate to the privacy link in account settings, and submit a data deletion request to request removal of biometric data.

Cross-platform context

See how other platforms handle Biometric Face Scan Collection and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Biometric Information - when you consent in the user experience, we collect face scans to authenticate your account and manage fraud and risk.

Excerpt from Venmo's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision engages the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and the Washington My Health My Data Act to the extent facial …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Venmo Privacy Policy
Entity
Venmo
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014654
Document ID
CA-D-00112
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2fecbec7aa1264e7b65c8fe4fa2b4e3c8ff1db53099da5749af244898c517753
Analysis generated
July 9, 2026 06:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Venmo
Document: Venmo Privacy Policy
Record ID: CA-P-014654
Captured: 2026-07-09 06:07:35 UTC
SHA-256: 2fecbec7aa1264e7…
URL: https://conductatlas.com/platform/venmo/venmo-privacy-policy/provision/CA-P-014654/biometric-face-scan-collection/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Venmo's Biometric Face Scan Collection clause do?

This provision authorizes collection of biometric identifiers in the form of face scans, a category of data that is subject to specific statutory requirements in several U.S. states including Illinois, Texas, and Washington. The consent mechanism is described as occurring within the user experience, but the policy does not specify the form, timing, or revocability of that consent.

How does this clause affect you?

Under this clause, Venmo collects face scan data from users who consent within the app, retaining it under the same 10-year post-relationship retention schedule stated elsewhere in the policy. The agreement does not specify a standalone mechanism for users to withdraw biometric consent or request deletion of face scan data independently of a full account deletion request.

Is ConductAtlas affiliated with Venmo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Venmo.