The agreement establishes a mechanism for delivering required plan communications electronically, including plan documents, legal notices, explanation of benefits, and privacy notices, when the user has given permission, with the right to revert to paper delivery at any time.
This analysis describes what UnitedHealthcare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision governs electronic delivery of regulated communications, including explanation of benefits and privacy notices, which are subject to federal and state insurance requirements. The provision states that users may revert to paper delivery at any time and that changes may take up to seven business days to process.
Under this clause, the company may deliver required plan communications electronically, including plan documents, legal notices, benefit decisions, and privacy notices, when user permission is provided. Users retain the right to request paper delivery at any time through the member website, mobile application, or by calling the member number on their ID card.
Cross-platform context
See how other platforms handle Electronic Plan Communications Consent and similar clauses.
Compare across platforms →"Certain laws require that we give specific information to you in writing. We may send Required Plan Communications electronically when you give us permission. Not all Communications require permission before sending. This Notice only applies when permission is required. You may change your mind at any time, and we will send paper communications to you. These Communications may include: Plan documents and legal notices. Benefit decisions, such as Explanation of Benefits. Privacy notices.Excerpt from UnitedHealthcare's Terms of Use
(1) REGULATORY LANDSCAPE: Electronic delivery of required plan communications engages applicable state insurance regulations, CMS requirements for Medicare and ACA marketplace plans, and ERISA disclosure requirements for employer-sponsored plans.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This provision governs electronic delivery of regulated communications, including explanation of benefits and privacy notices, which are subject to federal and state insurance requirements. The provision states that users may revert to paper delivery at any time and that changes may take up to seven business days to process.
Under this clause, the company may deliver required plan communications electronically, including plan documents, legal notices, benefit decisions, and privacy notices, when user permission is provided. Users retain the right to request paper delivery at any time through the member website, mobile application, or by calling the member number on their ID card.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by UnitedHealthcare.