Provision record
UnitedHealthcare · UnitedHealthcare Terms of Use · View original document ↗

Company Has No Liability for Any Losses

High severity High confidence Common · 281 of 352 platforms

Key Facts · in the document’s own words

Does UnitedHealthcare have liability for any loss arising out of or relating to the Online Services?
“You agree that we have no liability for any loss arising out of, or relating to: these Online Services; any third-party site or program accessed through the Online Services; Any acts or omissions by us or any third party...”
Version CA-V-004765, captured July 11, 2026 · live source ↗
Our reading, not the document’s words
UnitedHealthcare requires users to agree that UnitedHealthcare has no liability for any loss arising out of or relating to the Online Services, any third-party site or program accessed through the Online Services, or any acts or omissions by UnitedHealthcare or any third party.
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This analysis describes what UnitedHealthcare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause purports to eliminate UnitedHealthcare's liability across an extremely broad range of losses, including those caused by UnitedHealthcare's own acts or omissions, which could leave users without recourse for harm.

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Interpretive note: The breadth of this clause—covering UnitedHealthcare's own acts or omissions without apparent limitation—may be subject to legal challenge in some jurisdictions, but the clause's text is unambiguous as written.

Consumer impact (what this means for users)

The reader is required to waive claims against UnitedHealthcare for any loss tied to the Online Services, third-party sites or programs reachable through them, or any conduct by UnitedHealthcare or third parties.

How other platforms handle this

Grubhub Medium

IF YOU ARE A CONSUMER RESIDING IN NEW JERSEY, THE FOLLOWING PROVISIONS OF THIS AGREEMENT DO NOT APPLY TO YOU (AND DO NOT LIMIT ANY RIGHTS THAT YOU MAY HAVE) TO THE EXTENT THAT THEY ARE UNENFORCEABLE UNDER NEW JERSEY LAW...

DoorDash Medium

THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF DOORDASH FOR (Y) DEATH OR PERSONAL INJURY CAUSED BY DOORDASH'S NEGLIGENCE OR WILLFUL MISCONDUCT, OR (Z) ANY INJURY CAUSED BY DOORDASH'S FRAUD OR FRAUDULENT MISREPRESENTATION.

Venmo Medium

We are liable for making sure that funds credited to you from Tap to Pay transactions are credited to your business profile...solely to the extent we receive such funds from the relevant card scheme, bank acquirer or other third-party

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You agree that we have no liability for any loss arising out of, or relating to: these Online Services; any third-party site or program accessed through the Online Services; Any acts or omissions by us or any third party...

Excerpt from UnitedHealthcare's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
UnitedHealthcare Terms of Use
Entity
UnitedHealthcare
Date stated by the document
July 10, 2023
As printed in UnitedHealthcare’s text (version CA-V-004765), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004765, captured July 11, 2026
Record ID
CA-P-072137
Document ID
CA-D-000602
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004765)
d4866d33ff5d15dca8605d2446634274fe86dd1964d42f5855e8c497f753212e
Analysis generated
July 12, 2026 15:28 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004765, captured July 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: UnitedHealthcare
Document: UnitedHealthcare Terms of Use
Record ID: CA-P-072137
Version: CA-V-004765
Captured: 2026-07-11 13:47:07 UTC
SHA-256: d4866d33ff5d15dc…
URL: https://conductatlas.com/platform/unitedhealthcare/unitedhealthcare-terms-of-use/provision/CA-P-072137/company-has-no-liability-for-any-losses/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does UnitedHealthcare's Company Has No Liability for Any Losses clause do?

The clause purports to eliminate UnitedHealthcare's liability across an extremely broad range of losses, including those caused by UnitedHealthcare's own acts or omissions, which could leave users without recourse for harm.

How does this clause affect you?

The reader is required to waive claims against UnitedHealthcare for any loss tied to the Online Services, third-party sites or programs reachable through them, or any conduct by UnitedHealthcare or third parties.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with UnitedHealthcare?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by UnitedHealthcare.