The Policy states that UnitedHealthcare will not intentionally collect personal information from children under 13 without parental consent, consistent with COPPA requirements, and provides a mechanism for reporting suspected under-13 data collection.
This analysis describes what UnitedHealthcare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes COPPA compliance intent for Online Services that may be accessed by minors in the context of family health plan management or dependent benefit access. The qualifier 'intentionally' in the collection restriction, rather than an absolute prohibition, reflects standard COPPA framing but leaves open the question of how unintentional under-13 data collection would be identified and addressed operationally.
Under this clause, personal information from children under 13 will not be collected through UnitedHealthcare's Online Services without parental consent. Parents or guardians who believe a child's information has been collected should contact UnitedHealthcare directly using the contact information in the Policy.
Cross-platform context
See how other platforms handle COPPA Under-13 Collection Restriction and similar clauses.
Compare across platforms →"We will not intentionally collect any personal information (as that term is defined in the Children's Online Privacy Protection Act) from children under the age of 13 through our Online Services without receiving parental consent. If you think that we have collected such personal information from a child under the age of 13 through our Online Services, please Contact Us immediately.Excerpt from UnitedHealthcare's Privacy Policy
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This provision establishes COPPA compliance intent for Online Services that may be accessed by minors in the context of family health plan management or dependent benefit access. The qualifier 'intentionally' in the collection restriction, rather than an absolute prohibition, reflects standard COPPA framing but leaves open the question of how unintentional under-13 data collection would be identified and addressed operationally.
Under this clause, personal information from children under 13 will not be collected through UnitedHealthcare's Online Services without parental consent. Parents or guardians who believe a child's information has been collected should contact UnitedHealthcare directly using the contact information in the Policy.
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