Provision record
UnitedHealthcare · UnitedHealthcare Privacy Policy · View original document ↗

Mobile Device Health, Location, and File Access

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Document Record

What it is

The Policy states that the mobile application may collect health and medical information, financial information, GPS and network-based location data, and user files including calendars, photos, and videos from users' devices, subject to device-level permission grants.

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This analysis describes what UnitedHealthcare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision describes mobile data collection encompassing health information, precise location data, and personal device files, which represents a broad range of sensitive data categories collected through a mobile application associated with health insurance services. The collection of device files and location data beyond what is necessary for navigation or core health services functionality may require evaluation against applicable data minimization principles and HIPAA minimum necessary standards where health data is involved.

Consumer impact (what this means for users)

Under this clause, the UnitedHealthcare mobile application may access and collect GPS location, calendars, photos, and videos from users' devices when device-level permissions are granted. Users can withdraw consent to location data collection by disabling location-based features in device settings, though the Policy states this will disable associated navigation and distance functionality.

Cross-platform context

See how other platforms handle Mobile Device Health, Location, and File Access and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
In addition to the Information identified above, we may collect the following Information: Information that Identifies You Health, medical, therapy, or financial information; Information created by the Company; Location data such as GPS, Wi-Fi, or carrier network location (see below for more details); and User files stored on your device like calendars, photos, and videos, if you grant permission through your device settings.

Excerpt from UnitedHealthcare's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • Department Of Health & Human Services, Office For Civil Rights (hhs Ocr)
    Enforces HIPAA Privacy and Security Rules, which protect health information held by healthcare providers, health plans, and their business associates.
    Who can file: Anyone whose HIPAA rights may have been violated by a covered entity (healthcare provider, health plan, or healthcare clearinghouse)
    What you need: Name of the entity, description of the violation, date of the incident, and your contact information. Must file within 180 days of the violation.
    What to expect: HHS OCR investigates and may require the entity to take corrective action. Does not provide individual compensation. Serious violations can result in civil monetary penalties.
    File a complaint →

Provision details

Document information
Document
UnitedHealthcare Privacy Policy
Entity
UnitedHealthcare
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074535
Document ID
CA-D-00603
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8fd5e1abe15c4edc31df089ee6f248319a8528f2ca9479e303144fdb83757295
Analysis generated
July 12, 2026 17:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: UnitedHealthcare
Document: UnitedHealthcare Privacy Policy
Record ID: CA-P-074535
Captured: 2026-07-12 17:38:39 UTC
SHA-256: 8fd5e1abe15c4edc…
URL: https://conductatlas.com/platform/unitedhealthcare/unitedhealthcare-privacy-policy/provision/CA-P-074535/mobile-device-health-location-and-file-access/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does UnitedHealthcare's Mobile Device Health, Location, and File Access clause do?

This provision describes mobile data collection encompassing health information, precise location data, and personal device files, which represents a broad range of sensitive data categories collected through a mobile application associated with health insurance services. The collection of device files and location data beyond what is necessary for navigation or core health services functionality may require evaluation against applicable data …

How does this clause affect you?

Under this clause, the UnitedHealthcare mobile application may access and collect GPS location, calendars, photos, and videos from users' devices when device-level permissions are granted. Users can withdraw consent to location data collection by disabling location-based features in device settings, though the Policy states this will disable associated navigation and distance functionality.

Is ConductAtlas affiliated with UnitedHealthcare?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by UnitedHealthcare.