Provision record
Uniswap · Uniswap Terms of Service · View original document ↗

Support Chatbot Data Retention and AI Disclaimer

Medium severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

The agreement states that use of the Support Chatbot constitutes consent to processing of queries and interactions for support and service improvement purposes, that Uniswap Labs may retain conversation transcripts for quality assurance and product development, and that no accuracy guarantee is made for chatbot outputs.

This analysis describes what Uniswap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that Support Chatbot interactions are retained and processed for purposes beyond immediate support, including product development, and that users consent to this processing through use of the chatbot. The provision also advises against submitting confidential or personal information through the chatbot, indicating awareness of data sensitivity risks in this interaction channel.

Interpretive note: The adequacy of terms-of-service-embedded consent for GDPR purposes is jurisdiction-dependent and subject to regulatory interpretation; the full Privacy Policy referenced in this provision was not available for review.

Recent Activity

This document changed recently

Medium Jul 8, 2026

The updated terms establish new contractual representations that users must make when agreeing to the agreement. Users now represent that they are not subject to economic or trade sanctions administered by any governmental authority, including OFAC lists, and that they are not citizens or residents of sanctioned jurisdictions. Users also represent that their access and use will comply with all applicable laws and will not be used to conduct or facilitate illegal activity. These representations are legally binding attestations that may be verified. Users in OFAC-sanctioned countries cannot truthfully make these representations and would be unable to use the platform.

View change record →
Medium Jun 19, 2026

The updated terms establish new restrictions on user conduct and add affirmative representations regarding asset eligibility. Users trading tokenized real-world assets (such as tokenized stocks, ETFs, or commodities) must now represent that they have reviewed issuer information and comply with any restrictions on trading or holding those assets. The terms also explicitly prohibit circumventing access restrictions, including geographic blocks and transfer limitations imposed by token issuers. By continuing to use the platform, users affirm they are legally eligible to trade tokens under their jurisdiction's laws.

View change record →
Medium May 28, 2026

The updated terms establish that Uniswap does not warrant that any digital asset accessible through its products is available for trading, holding, or transacting in your jurisdiction, or that you are legally permitted to do so. The revised language places the burden on you to determine whether a digital asset is lawfully available to you and to comply with any applicable transfer restrictions imposed by asset issuers or regulatory authorities. This means accessing or trading an asset through the Uniswap interface does not constitute Uniswap's determination that you are eligible to do so under your local laws.

View change record →

Clause Stability Mostly Stable

1
Change
5
Months Monitored
May 21, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.
This clause has changed once in 5 months of monitoring.

Consumer impact (what this means for users)

Under this clause, any queries or interactions submitted to the Support Chatbot may be retained by Uniswap Labs and used for quality assurance and product development. The agreement does not specify a retention period for conversation transcripts in this provision, directing users to the Privacy Policy for applicable terms.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
By using the Support Chatbot, you consent to the processing of your queries and interactions for purposes of providing support and improving our services. Do not submit confidential, personal, or sensitive information through the Support Chatbot. We do not guarantee the accuracy, legality, or applicability of any responses or content made available by the Support Chatbot. Uniswap Labs may retain conversation transcripts for quality assurance and product development in accordance with our Privacy Policy.

Excerpt from Uniswap's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Retention of conversation transcripts containing user queries implicates GDPR data minimization and storage limitation principles for EU users, and CCPA data collection disclosure requirements for California residents.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

Connecticut Data Privacy Act Amendments
US-CT
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Uniswap Terms of Service
Entity
Uniswap
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-013120
Document ID
CA-D-00303
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c1d35f33490ba678f2bcbc199052724d38fc70909e41d9182f0a898576833667
Analysis generated
May 21, 2026 05:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Uniswap
Document: Uniswap Terms of Service
Record ID: CA-P-013120
Captured: 2026-05-21 05:16:34 UTC
SHA-256: c1d35f33490ba678…
URL: https://conductatlas.com/platform/uniswap/uniswap-terms-of-service/provision/CA-P-013120/support-chatbot-data-retention-and-ai-disclaimer/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Uniswap's Support Chatbot Data Retention and AI Disclaimer clause do?

This provision establishes that Support Chatbot interactions are retained and processed for purposes beyond immediate support, including product development, and that users consent to this processing through use of the chatbot. The provision also advises against submitting confidential or personal information through the chatbot, indicating awareness of data sensitivity risks in this interaction channel.

How does this clause affect you?

Under this clause, any queries or interactions submitted to the Support Chatbot may be retained by Uniswap Labs and used for quality assurance and product development. The agreement does not specify a retention period for conversation transcripts in this provision, directing users to the Privacy Policy for applicable terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Uniswap?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uniswap.