The agreement states that use of the Support Chatbot constitutes consent to processing of queries and interactions for support and service improvement purposes, that Uniswap Labs may retain conversation transcripts for quality assurance and product development, and that no accuracy guarantee is made for chatbot outputs.
This analysis describes what Uniswap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that Support Chatbot interactions are retained and processed for purposes beyond immediate support, including product development, and that users consent to this processing through use of the chatbot. The provision also advises against submitting confidential or personal information through the chatbot, indicating awareness of data sensitivity risks in this interaction channel.
Interpretive note: The adequacy of terms-of-service-embedded consent for GDPR purposes is jurisdiction-dependent and subject to regulatory interpretation; the full Privacy Policy referenced in this provision was not available for review.
Introduces new AI chatbot service with data retention rights and disclaims accuracy liability, creating privacy and reliability risks for users.
View full change record →Under this clause, any queries or interactions submitted to the Support Chatbot may be retained by Uniswap Labs and used for quality assurance and product development. The agreement does not specify a retention period for conversation transcripts in this provision, directing users to the Privacy Policy for applicable terms.
How other platforms handle this
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods depend on the type of information and the purposes for which it is processed.
We keep information for as long as we need it to provide our products, comply with legal obligations, or for other legitimate purposes, such as to maintain safety, security, and integrity.
After your account is deleted, we keep data about interactions you've had on our service to prevent abuse, ban evaders and others in an effort to protect and ensure the safety and security of our service and our members.
Monitoring
Uniswap has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"By using the Support Chatbot, you consent to the processing of your queries and interactions for purposes of providing support and improving our services. Do not submit confidential, personal, or sensitive information through the Support Chatbot. We do not guarantee the accuracy, legality, or applicability of any responses or content made available by the Support Chatbot. Uniswap Labs may retain conversation transcripts for quality assurance and product development in accordance with our Privacy Policy.— Excerpt from Uniswap's Uniswap Terms of Service
1) REGULATORY LANDSCAPE: Retention of conversation transcripts containing user queries implicates GDPR data minimization and storage limitation principles for EU users, and CCPA data collection disclosure requirements for California residents. The use of consent as the lawful basis for chatbot interaction processing may require that the consent be specific, informed, and freely given under GDPR standards; consent embedded in terms of service may not satisfy GDPR's consent requirements in all circumstances. The EU AI Act may impose transparency and disclosure obligations for AI systems deployed in user-facing support roles. 2) GOVERNANCE EXPOSURE: Medium. The consent mechanism for chatbot data processing is embedded in the terms of service rather than obtained through a specific, granular consent interface at the point of chatbot interaction. For EU users, this approach to consent may not satisfy GDPR Article 7 requirements, creating exposure for the lawful basis of processing. The retention of transcripts for product development creates secondary use considerations under data minimization standards. 3) JURISDICTION FLAGS: EU/EEA users face heightened exposure due to GDPR's stricter requirements for consent validity and secondary use of personal data. California residents have CCPA rights regarding categories of personal information collected through chatbot interactions. The EU AI Act's provisions on high-risk AI systems or general-purpose AI models may interact with this feature depending on the AI system's classification. 4) CONTRACT AND VENDOR IMPLICATIONS: Organizations whose employees use the Support Chatbot should note that queries and interactions are retained and used for product development purposes, and should assess whether internal data handling policies restrict submission of work-related or confidential information through third-party AI-powered chatbots. 5) COMPLIANCE CONSIDERATIONS: Privacy teams should review the Privacy Policy referenced in this provision to assess retention periods, data categories collected through chatbot interactions, and any third-party AI provider sub-processing arrangements. A data protection impact assessment may be warranted for EU operations given the AI-powered nature of the chatbot and the secondary use of interaction data for product development.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
This provision establishes that Support Chatbot interactions are retained and processed for purposes beyond immediate support, including product development, and that users consent to this processing through use of the chatbot. The provision also advises against submitting confidential or personal information through the chatbot, indicating awareness of data sensitivity risks in this interaction channel.
Under this clause, any queries or interactions submitted to the Support Chatbot may be retained by Uniswap Labs and used for quality assurance and product development. The agreement does not specify a retention period for conversation transcripts in this provision, directing users to the Privacy Policy for applicable terms.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uniswap.