Uniswap · Uniswap Terms of Service · View original document ↗

Support Chatbot Data Retention & AI Disclaimer

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This analysis describes what Uniswap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause establishes the operational framework for data handling within the Support Chatbot feature, defining the permissible uses of conversation data and establishing that users bear responsibility for avoiding submission of sensitive information to an automated support channel. The accuracy disclaimer allocates responsibility for validating chatbot-generated content to the user rather than the service provider.

Consumer impact (what this means for users)

Users grant consent to processing and retention of their Support Chatbot interactions as stated in the provision upon submission of queries. Users are advised not to submit confidential or sensitive information through this channel, and should independently verify the accuracy and applicability of any chatbot responses they receive.

How other platforms handle this

WhatsApp Medium

We store information until it is no longer necessary to provide our services and WhatsApp Products, or until your account is deleted or becomes inactive, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and pro...

Roblox Medium

You may request deletion of your account at any time. When you request account deletion, we will delete or anonymize your personal information unless we are required to retain it by law, or unless we need to retain it for legitimate business purposes such as resolving disputes, enforcing our agreeme...

OpenAI Medium

We'll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of...

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▸ View Original Clause Language DOCUMENT RECORD
"
By using the Support Chatbot, you consent to the processing of your queries and interactions for purposes of providing support and improving our services. Do not submit confidential, personal, or sensitive information through the Support Chatbot. We do not guarantee the accuracy, legality, or applicability of any responses or content made available by the Support Chatbot. Uniswap Labs may retain conversation transcripts for quality assurance and product development in accordance with our Privacy Policy.

— Excerpt from Uniswap's Uniswap Terms of Service

Applicable regulations

GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Uniswap Terms of Service
Entity
Uniswap
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-004630
Document ID
CA-D-00303
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
020bd1c68bd13d3580c986b847e9580c9df45f76042fffe174a61c5291990be4
Analysis generated
May 9, 2026 18:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Uniswap
Document: Uniswap Terms of Service
Record ID: CA-P-004630
Captured: 2026-05-09 18:04:48 UTC
SHA-256: 020bd1c68bd13d35…
URL: https://conductatlas.com/platform/uniswap/uniswap-terms-of-service/support-chatbot-data-retention-ai-disclaimer/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Uniswap's Support Chatbot Data Retention & AI Disclaimer clause do?

The clause establishes the operational framework for data handling within the Support Chatbot feature, defining the permissible uses of conversation data and establishing that users bear responsibility for avoiding submission of sensitive information to an automated support channel. The accuracy disclaimer allocates responsibility for validating chatbot-generated content to the user rather than the service provider.

How does this clause affect you?

Users grant consent to processing and retention of their Support Chatbot interactions as stated in the provision upon submission of queries. Users are advised not to submit confidential or sensitive information through this channel, and should independently verify the accuracy and applicability of any chatbot responses they receive.

Is ConductAtlas affiliated with Uniswap?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uniswap.